Initiatives Manager

3 weeks ago


Minneapolis, Minnesota, United States Royal Bank of Canada Full time

Job Summary

Job Description

What is the opportunity?

At RBC Wealth Management, your career progression matters to us. We offer training, development and learning resources so you continue to grow your career in a way that matters to you

As the Initiatives Manager, you will create enhancements to the client and advisor experience related to forms and client mailings. You will identify opportunities and provide solutions to improve and drive efficiency in the forms and client mailing process. You will be responsible for facilitating the creation and updating of client forms. You will lead and manage key initiatives for the Business Administration team and identify process improvements.

What will you do?

  • Support the development, creation and implementation of a strategy for managing client forms and mailings through business, client and advisor feedback.
  • Build partnerships with various form owners and support teams to understand key opportunities and challenges, and develop creative solutions.
  • Lead the review, approval, creation and implementation of form changes, impacted policies and procedures in partnership with business partners including legal, compliance and risk.
  • Develop an in-depth understanding of the competitive landscape, regulatory requirements and industry trends impacting paperless adoption to ensure that the client experience is in line with or leading the markets and client needs.
  • Identify business needs to improve paperless adoption, including gaining approval from Legal, Compliance, and Risk Partners.
  • Lead the implementation of business administration initiatives by defining business needs, gaining approval, and driving implementation.
  • Support and act as subject matter expert on smaller initiatives and projects.

What do you need to succeed?

Must-have

  • BA or BS in related field or equivalent experience
  • 5-7+ years' securities/financial markets experience with organizational awareness
  • Self-directed and proactive with demonstrated experience in leadership, strategic influencing and building group consensus
  • Excellent project management, attention to detail and organizational skills with a good understanding of technology, operational, sales and marketing issues
  • "Hands on" approach to managing execution of multiple tasks and priorities

Nice-to-have

  • Adobe and Adobe InDesign experience
  • Knowledge of wealth management and product platforms
  • Experience working with multiple U.S. business and technology vendors

What's in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

  • A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
  • Leaders who support your development through coaching and managing opportunities
  • Ability to make a difference and lasting impact
  • Work in a dynamic, collaborative, progressive, and high-performing team
  • Flexible work/life balance options
  • Opportunities to do challenging work
  • Opportunities to take on progressively greater accountabilities
  • Access to a variety of job opportunities across business

Job Skills

Adobe Acrobat, Adobe InDesign, Communication, Critical Thinking, Deadline-Driven, Decision Making, Detail-Oriented, Group Problem Solving, Informed Decision Making, Listening Effectively, Long Term Planning, Problem Solving, Process Improvements, Solutions Development, Strategic, Taking Initiative

Additional Job Details

Address:

250 NICOLLET MALL:MINNEAPOLIS

City:

Minneapolis

Country:

United States of America

Work hours/week:

40

Employment Type:

Full time

Platform:

Wealth Management

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

Application Deadline:

Inclusion and Equal Opportunity Employment

At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.
​​​​​​​
We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.

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