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Beverage Server
4 months ago
Description
Job OverviewThe Beverage Server shall serve alcoholic and nonalcoholic drinks to customers seated at Gaming Machines or bar areas throughout the gaming facility.
PurposeOur genuine engagement and positive energy provide guests an escape from their routine into our exciting fantasy world of fun, chance, and possibility, where everyone feels a sense of belonging and importance.
Value SystemOur enthusiastic commitment to our purpose inspires and empowers us to do everything right, have fun, and be the best. We will be recognized fairly, elevating our levels of personal accountability, and focus on our customer. The resulting creation of wealth will grow opportunities for all.
Duties And ResponsibilitiesMaintains complete knowledge of all menu items, liquor brands, beers, non-alcoholic selections, daily special products and services available in the assigned venueGreets guests, takes beverage orders and relays them to bartenders, effectively utilizing the POS system and PLU (Price Look Up) numbers, and utilizing the appropriate Order Call system
The ability to garnish drinks as needed
The ability to prepare beer, wine, and frozen drinks as needed
Must be able to pass Responsible Service of Alcohol Test
Complies with established policies on Reasonable Service of Alcohol
With assistance from the Beverage Manager, assures each individual site is in compliance with WCH's Alcohol Policies & Procedures regarding the sale of alcohol on Tribal property
Ensures sufficient inventories are maintained to meet the needs of the beverage operation
Ensures that all applicable reports are completed in a timely manner
Ensures the physical condition of the premises are maintained in a safe, healthy manner
Ensures that all applicable operating policies and procedures are adhered to at all times without deviation and be extremely knowledgeable of the Minimum Internal Control Standards, Alcohol Policies & Procedures, and Fiscal Policies and Procedures
Anticipates guests' needs, responding promptly and acknowledging guests even when busy
Other duties & responsibilities as assigned
Job Requirements (Please Ensure You Meet The Listed Requirements Prior To Applying)High School diploma or GED required or currently enrolled and successfully complete a GED program within six (6) months from start date as a condition of continued employment
Must be twenty-one (21) years of age or older
Six (6) months related experience and/or training- preferred
Willingness and ability to lift and carry 20lbs continuously throughout the day
Must successfully pass job interview, including a guest service audition
Must possess a high level of maturity, dependability, and punctuality
Ability to speak effectively before groups of customers or employees of Wind Creek Hospitality
Must be able to deal with problems involving several concrete variables in standardized situations
Demonstrated ability to communicate, in English, effectively both verbally and in writing, and understand and carry out instructions furnished in written, oral, or diagram formats
Must successfully complete Responsible Vendor Alcoholic Beverage Service, and BASET training
Must be able to perform basic mathematical calculations
Willing to travel and participate in training as recommended or required
Must have an Occupational License (or the ability to obtain and maintain a license) pursuant to the Illinois Gaming Act and remain in good standing with the Illinois Gaming Board as a requirement for this position
Online applications are accepted at For internal employees please submit your Internal Job Posting Form to your property's Human Resources office.
Source: Hospitality Online
