Field Application Specialist

1 month ago

Chicago, Illinois, United States Danaher Full time

At Cepheid, we are passionate about improving health care through fast, accurate diagnostic testing. Our mission drives us, every moment of every day, as we develop scalable, groundbreaking solutions to solve the world's most complex health challenges. Our associates are involved in every stage of molecular diagnostics, from ideation to development and delivery of testing advancements that improve patient outcomes across a range of settings. As a member of our team, you can make an immediate, measurable impact on a global scale, within an environment that fosters career growth and development.

Cepheid is proud to work alongside a community of six fellow Danaher Diagnostics companies. Together, we're working at the pace of change on diagnostic tools that address the world's biggest health challenges, driven by knowing that behind every test there is a patient waiting.

Learn about the Danaher Business System which makes everything possible.

The Field Application Specialist is responsible for providing in-field assistance to the Diagnostic Sales team for pre- and post-sale technical activities with a primary emphasis on growing the user base of diagnostic products. You will Provide technical direction and support to customers on instrument operation, assay implementation, and maintenance of company products. Conduct technical presentations and product demonstrations for customers.

This position is part of the Field Applications team and will cover the Chicago Land Area. At Cepheid, our vision is to be the leading provider of seamlessly connected diagnostic solutions.

In this role, you will have the opportunity to:

  • Integrate Cepheid instruments (including installation), assays and connectivity solutions into customer laboratories and provide support to the customer during the evaluation and implementation process.
  • Independently manage assigned territory to include travel and scheduling.
  • Provide demonstration of Cepheid instrumentation, software and reagents to current and potential customers. Conduct technical seminars and presentations at customer sites, trade shows and workshops to drive thought leader adoption of Cepheid technology.
  • Jointly develop account strategies with Sales Representatives aimed at increasing Cepheid business and retaining current business.
  • Proactively provide enhancements for development and optimization of Cepheid assays, software and hardware.

The essential requirements of the job include:

  • Bachelor's degree in field with 5+ years of related healthcare sales experience, preferably in laboratory diagnostics OR Master's degree in field with 3+ years of related experience,
  • A minimum of 3 years of Medical Technologist/Clinical Laboratory Scientist experience.
  • Experience in molecular and microbiology techniques.
  • Experience using current technology for documentation and communication
  • Ability to travel 75% of time with overnights

It would be a plus if you also possess previous experience in:

  • Hands-on experience with lab automation systems
  • Hands-on experience with LIS/Connectivity
  • Experience with CRM, SAP or similar

At Cepheid we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, remote working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a remote work arrangement in which you can work remotely from your home. Additional information about this remote work arrangement will be provided by your interview team. Explore the flexibility and challenge that working for Cepheid can provide.

Cepheid, a Danaher operating company, offers a broad array of comprehensive, competitive benefit programs that add value to our lives. Whether it's a health care program or paid time off, our programs contribute to life beyond the job. Check out our benefits at

At Cepheid we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, remote working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a remote work arrangement in which you can work remotely from your home. Additional information about this remote work arrangement will be provided by your interview team. Explore the flexibility and challenge that working for Cepheid can provide.

#LI-AA4

When you join us, you'll also be joining Danaher's global organization, where 80,000 people wake up every day determined to help our customers win. As an associate, you'll try new things, work hard, and advance your skills with guidance from dedicated leaders, all with the support of powerful Danaher Business System tools and the stability of a tested organization.

Danaher Corporation and all Danaher Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. We value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.

The EEO posters are available here.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us at to request accommodation.

If you've ever wondered what's within you, there's no better time to find out.

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