Help Desk Analyst II

1 month ago


Miami, Florida, United States Nicklaus Children's Health System Full time

Job Summary

The primary role of the Helpdesk Analyst (HDA) is to answer the helpdesk telephone and provide 1st level technical support (First Call Resolution-FCR) to the MCH End-User Community's request for assistance in compliance with HIPAA regulations as it related to the helpdesk environment.

Minimum Job Requirements

  • Bachelor's Degree in Computer Science/ Information Systems/related major or at least 4 years of equivalent work experience in a customer support role in a healthcare or corporate environment (Required)
  • 5-7 years of troubleshooting skills with experience in a Windows-based environment and/or 2- 4 years experience with Macs


  • Miami, Florida, United States Advanced Diabetes Supply Full time

    :About Our CompanyAdvanced Diabetes Supply was founded on the bold principle of creating a knowledgeable, reliable and demonstrably superior diabetes supply company. Our approach, coupled with a commitment to service and innovation, has catapulted Advanced Diabetes Supply to a national leader in the industry. Creating high-performance, adaptive teams...


  • Miami, Florida, United States Advanced Diabetes Supply Full time

    :About Our CompanyAdvanced Diabetes Supply was founded on the bold principle of creating a knowledgeable, reliable and demonstrably superior diabetes supply company. Our approach, coupled with a commitment to service and innovation, has catapulted Advanced Diabetes Supply to a national leader in the industry. Creating high-performance, adaptive teams...


  • Miami, Florida, United States Advanced Diabetes Supply Full time

    :About Our CompanyAdvanced Diabetes Supply was founded on the bold principle of creating a knowledgeable, reliable and demonstrably superior diabetes supply company. Our approach, coupled with a commitment to service and innovation, has catapulted Advanced Diabetes Supply to a national leader in the industry. Creating high-performance, adaptive teams...


  • Miami, Florida, United States Nicklaus Children's Health System Full time

    Job SummaryThe Enterprise Resource Planning (ERP) Analyst will provide application support to Finance/Human Resources/Supply Chain departments and employees. Responsibilities will include the design, configuration, testing, training, deployment and support of strategic projects utilizing the defined software development life cycle (SDLC).

  • Front Desk Supervisor

    4 weeks ago


    Miami, Florida, United States Dua Hotel, Autograph Collection by Marriott Full time

    Job SummaryThe Front Desk Supervisor is responsible for assisting the Front Desk Manager and/or General Manager while providing attentive courteous and efficient service to all guests prior to arrival and throughout their stay. He/she is also responsible for maximizing room revenue and occupancy.ResponsibilitiesQualificationsAt least 2 to 3 years of...


  • Miami, Florida, United States Dua Hotel, Autograph Collection by Marriott Full time

    Job SummaryThe Front Desk Supervisor is responsible for assisting the Front Desk Manager and/or General Manager while providing attentive courteous and efficient service to all guests prior to arrival and throughout their stay. He/she is also responsible for maximizing room revenue and occupancy.ResponsibilitiesQualificationsAt least 2 to 3 years of...


  • Miami, Florida, United States UOMUOMUS Full time

    Current Employees:If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position using the Career worklet, please review this tip sheet.*REMOTE*The University of Miami Health System, "UHealth", IT...


  • Miami, Florida, United States Florida ENT Associates Full time

    Job Summary:We are seeking a detail-oriented and customer-focused individual to join our team as a Medical Front Desk staff member. The ideal candidate will be bilingual in English and Spanish to assist in providing exceptional patient care and support in a medical office setting.Qualifications: High school diploma or equivalent required; associate degree...


  • Miami, Florida, United States Florida ENT Associates Full time

    Job Summary:We are seeking a detail-oriented and customer-focused individual to join our team as a Medical Front Desk staff member. The ideal candidate will be bilingual in English and Spanish to assist in providing exceptional patient care and support in a medical office setting.Qualifications: High school diploma or equivalent required; associate degree...


  • Miami, Florida, United States Dua Hotel, Autograph Collection by Marriott Full time

    Job SummaryThe Front Desk Assistant Manager is responsible for assisting the Front Desk Manager with the operation of the Front Office in an attentive friendly efficient and courteous manner providing all guests with quality service prior to and throughout their stay while maximizing room revenue and occupancy. Management-level associates are expected to...


  • Miami, Florida, United States Dua Hotel, Autograph Collection by Marriott Full time

    Job SummaryThe Front Desk Assistant Manager is responsible for assisting the Front Desk Manager with the operation of the Front Office in an attentive friendly efficient and courteous manner providing all guests with quality service prior to and throughout their stay while maximizing room revenue and occupancy. Management-level associates are expected to...

  • Front Desk Agent

    3 weeks ago


    Miami, Florida, United States Circa 39 Full time

    Job SummaryCirca 39 is looking for a Front Desk Agent to join the team. As a Front Desk Agents you are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests, making and modifying reservations,...

  • Data Analyst 3

    3 weeks ago


    Miami, Florida, United States UOMUOMUS Full time

    Current Employees:If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position using the Career worklet, please review this tip sheet.The Data Analyst 3 is critical to the success of the Division,...

  • Data Analyst 3

    1 week ago


    Miami, Florida, United States UOMUOMUS Full time

    Current Employees:If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position using the Career worklet, please review this tip sheet.The Data Analyst 3 is critical to the success of the Division,...

  • Front Desk Associate

    2 months ago


    Miami, Florida, United States Fred Astaire Dance Studios Full time

    Do you enjoy making others smile, helping those around you, organization and working in a fast-paced environment? If so, this might be the job for you. This role is critically important to the studio, staff and students as our front desk associate is the face of our studio. On a daily basis you may take payments, schedule lessons, take or make phone calls,...


  • Miami, Florida, United States Lennox Hotel Miami Beach Full time

    Job SummaryProvides guidance and leadership as the Front Desk Supervisor ensuring consistent quality customer service is delivered.Essential Job FunctionsThis description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. The Hotel...


  • Miami, Florida, United States Lennox Hotel Miami Beach Full time

    Job SummaryProvides guidance and leadership as the Front Desk Supervisor ensuring consistent quality customer service is delivered.Essential Job FunctionsThis description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. The Hotel...


  • Miami, Florida, United States Nicklaus Children's Hospital Full time

    DescriptionJob SummaryThe Enterprise Resource Planning (ERP) Analyst will provide application support to Finance/Human Resources/Supply Chain departments and employees. Responsibilities will include the design, configuration, testing, training, deployment and support of strategic projects utilizing the defined software development life cycle...

  • Front Desk Agent

    1 week ago


    Miami, Florida, United States Holiday Inn Port Of Miami Full time

    Job Summary:Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying reservations hotel operator and concierge duties. Providing attentive courteous and...

  • Front Desk Agent

    3 weeks ago


    Miami, Florida, United States Holiday Inn Port Of Miami Full time

    Job Summary:Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying reservations hotel operator and concierge duties. Providing attentive courteous and...