Bellperson (Full-Time) - Austin

2 weeks ago


Austin, Texas, United States Hilton Full time

Hilton Austin is seeking a Full-Time Bellperson to join their Front Office team

Located in the heart of Downtown, our hotel is connected to Austin Convention Center via covered walkway. Enjoy the vibrant East Sixth Street nightlife just a couple of blocks away, and discover the charming Rainey Street Historic District, situated less than a mile from our doors. Take advantage of our fitness center, complimentary WiFi, and rooftop pool with stunning city views.

Be part of the top-rated Big Company to Work For and relish in fantastic benefits including medical insurance, matching 401k, paid time off, tuition reimbursement, and exclusive Hilton travel perks


What will be my responsibilities?

As a Bellperson at Hilton Austin, your duties will involve handling luggage, fulfilling guest requests, and contributing to the exceptional guest service and financial success of the hotel. Your main tasks will include:

  • Welcoming and guiding guests to and from their rooms
  • Transporting guest luggage safely
  • Inspecting guest rooms and familiarizing guests with their features
  • Responding promptly and courteously to guest queries and needs
  • Organizing and storing luggage as per guidelines
  • Sharing relevant guest feedback with management
  • Ensuring timely delivery of messages and faxes
  • Assisting with room relocations and special luggage deliveries
  • Driving designated vehicles as required
  • Contributing to equipment maintenance and functionality

What characteristics are we seeking?

Established in 1919, Hilton has been a pioneer in the hospitality sector, known for its innovation, quality, and success. At Hilton, we value qualities like:

  • Hospitality - Delivering outstanding guest experiences is our passion
  • Integrity - Upholding moral principles consistently
  • Leadership - Taking charge in our industry and communities
  • Teamwork - Collaborating effectively in all endeavors
  • Ownership - Being accountable for our decisions
  • Now - Operating with a sense of urgency and diligence

We also seek the following attributes in potential team members:

  • Quality
  • Productivity
  • Dependability
  • Customer Focus
  • Adaptability

Why consider joining Hilton?

Hilton stands as a premier global hospitality company, offering everything from upscale hotels and resorts to mid-range accommodations. With a history spanning almost a century, Hilton consistently provides top-notch lodging, service, amenities, and value to travelers worldwide. Committed to delivering exceptional guest experiences, Hilton's vision of spreading hospitality's warmth and light inspires our team to craft extraordinary hospitality encounters every day. Our dedicated Team Members are at the core of this mission


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