Quality Assurance Manager

4 weeks ago


New York, New York, United States Bank of America Full time

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference.

Join us

Job Description:
This job is responsible for overseeing assigned areas of audit work acting as an Auditor-in-Charge (AIC), and executing on the audit strategy for Lines of Business (LOBs). Key responsibilities include driving risk-based auditing by defining scope and test procedures to evaluate the control environment in conformance with audit policies, assessing issues for business impact and recommending severity ratings, drafting audit reports, and managing business partner relationships. Job expectations include fostering an inclusive work environment, and mentoring team members.

Bank of America Corporate Audit and Credit Review (CACR) provides independent assessments of key processes and controls across the Company in support of the Company s Risk Framework and business strategies. The mission of CACR is to support the Company s risk governance framework effectively and efficiently by determining whether controlling processes and controls over strategic, credit, market, liquidity, operational, compliance, and reputational risks are adequately designed and functioning effectively.

The Quality Assurance Team is responsible for ensuring that Corporate Audit activities comply with internal policies and procedures, as well professional standards set forth by industry and regulatory institutions. Responsibilities include but are not limited to:Subject matter expertise of BSA/AML and Fraud related risks with a focus on data, data quality, data flows and a solid business understanding of application of these risks within a large financial institution. Knowledge of key business segments including retail, banking, capital markets, etc.Subject matter expertise in US financial crime regulations including the Bank Secrecy Act/Anti-Money Laundering, Sanctions (e.g., OFAC)Assess the execution of the annual BSA audit work as well as regulatory and partner exams by creating presentation materials and providing timely responses to inquiries.Executes quality assurance reviews of core audit activities i.e. audits, issues validation, audit plan documentation and coverage, and other special projects, using predefined attributes and challenge questions, relevant for the review type and in accordance with the QA strategy.Uses sound analytical skills and possesses product, business and technical expertise to execute assigned AML QA reviews.Independently executes assigned QA review and demonstrates sound project management skills.Exercises critical thinking and judgment to effectively challenge and influence audit partners.Should be able to identify trends and act as a catalyst for improving the audit processes and practices.Should be able to independently draft quality reports and present results to senior audit management across the globe, and engage in discussions about risk and demonstrates QA and AML knowledge.Works with team and shares challenges and learnings from QA review, and also provides inputs for automation and simplification.Effective influence skills in communicating findings. This individual must be an articulate and effective communicator, both verbally and in writing.Strong interpersonal skills for interfacing with all levels of internal and external audit and management.Exercises intellectual curiosity and judgment to effectively influence and challenge management to improve the control environment and drive continuous improvements on auditMaintains business partner relationships, primarily within Audit, to develop business knowledgeExercises sound knowledge of product, business, and technical expertise to effectively challenge audit to improve the quality of workResponsibilities:Executes audit strategy for the sound application of risk-based auditing by defining audit scope and audit programs, and drafting audit reports leveraging automation and innovative methods in a timely and high quality mannerActs as Auditor-in-Charge (AIC) by overseeing audit testing and ensuring it is executed in a timely manner and conforms with quality standards, audit policies, and proceduresAssesses impacts to business processes, controls, and strategies to provide recommendations on severity ratings and escalate broad themes or trends accordingly based on existing business knowledgeExercises intellectual curiosity and judgment to effectively influence and challenge management to improve the control environment and drive continuous improvements on auditOversees a team of associates and provides day-to-day mentoring and guidance and fosters an inclusive work environmentMaintains business partner relationships, primarily with line management, to develop business knowledgeExercises sound knowledge of product, business, and technical expertise to effectively challenge management to improve the control environmentRequired Skills: Bachelor's Degree Certified Anti-Money Laundering Specialist (CAMS) Minimum 5 years of audit experience in areas related to BSA/AML, sanctions and fraud risk management programs and regulations, banking regulations, local standards, and internal policies. Minimum 5 years of experience conducting Bank Secrecy Act /Anti-Money Laundering audits, Risk Management audits, Compliance audits or a combination. Minimum 2 years of experience leading audits and performing in the role of auditor-in-charge. Analytical Thinking Internal Audit Review Issue Management Risk Management Business Acumen Coaching Project Management Relationship Building Written Communications Attention to Detail Critical Thinking Technical Documentation Desired Skills: Master's Degree in Auditing, Master's Degree in Accounting, Master's Degree in Finance, or Master of Business Administration Certified Internal Auditor (CIA), Certified Public Accountant (CPA), Certified Regulatory Compliance Manager (CRCM), or Certified Fraud Examiner (CFE) Minimum Education Requirement: Bachelor's DegreeShift:1st shift (United States of America)Hours Per Week: 40

  • New York, New York, United States Schreiner Group Full time

    Schreiner Group LP has a full-time regular position for a Quality Assurance Manager.RESPONSIBILITIES: Coaches, mentors, and leads all employees in the Quality Assurance Manager's areas of responsibility to achieve goals and objectives related to quality control, quality assurance, customer demands, and customer specifications. Drives quality certifications...


  • New York, New York, United States The Judge Group Inc. Full time

    Location: Orangeburg, NYSalary: $90,000.00 USD Annually - $110,000.00 USD AnnuallyDescription: Judge Direct Placement is seeking a Quality Assurance & Safety Manager in Orangeburg, NY area The qualified individual will ensure consistent production of quality, safe product by following government and corporate guidelines. They will supervise all Quality...


  • New York, New York, United States The Judge Group Inc. Full time

    Location: Orangeburg, NYSalary: $90,000.00 USD Annually - $110,000.00 USD AnnuallyDescription: Judge Direct Placement is seeking a Quality Assurance & Safety Manager in Orangeburg, NY area The qualified individual will ensure consistent production of quality, safe product by following government and corporate guidelines. They will supervise all Quality...


  • New York, New York, United States Phyton Talent Advisors Full time

    Senior Manager, Quality Assurance International Law Firm (New York, NY / Los Angeles, CA)The Senior Manager, Quality Assurance oversees testing and quality processes across Law Firm's IT and wider business areas. They manage the QA team and ensure that quality is built into all project deliverables and that all business requirements are met. They drive...


  • New York, New York, United States New York State Civil Service Full time

    Director, Quality Assurance & Customer Satisfaction at Agency Empire State Development, NYSSalary Range: $89,000 to $95,000 AnnuallyEmployment Type: Full-TimeLocation: New York, NYAbout the Role:The Director of Quality Assurance & Customer Satisfaction for MWBE at the Agency Empire State Development plays a crucial role in overseeing the quality of...


  • New York, New York, United States Pfizer Full time

    ROLE SUMMARY Regulatory Quality Assurance (RQA) is an independent Quality audit function within the Compliance division, accountable to identify risks and non- compliance associated with Pfizer's GxP regulated operations. The Senior Manager Auditor, is responsible for the delivery and execution of the global Quality Assurance (QA) program audit activities on...


  • New York, New York, United States Pfizer Full time

    ROLE SUMMARY Regulatory Quality Assurance (RQA) is an independent Quality audit function within the Compliance division, accountable to identify risks and non- compliance associated with Pfizer's GxP regulated operations. The Sr. Manager, Auditor is responsible for the delivery and execution of the global Quality Assurance (QA) program audit activities on...


  • New York, New York, United States Pfizer Full time

    ROLE SUMMARY Regulatory Quality Assurance (RQA) is an independent Quality audit function within the Compliance division, accountable to identify risks and non- compliance associated with Pfizer's GxP regulated operations. The Sr. Manager, Auditor is responsible for the delivery and execution of the global Quality Assurance (QA) program audit activities on...


  • New York, New York, United States Pfizer Full time

    ROLE SUMMARY Regulatory Quality Assurance (RQA) is an independent Quality audit function within the Compliance division, accountable to identify risks and non- compliance associated with Pfizer's GxP regulated operations. The Sr. Manager, Auditor is responsible for the delivery and execution of the global Quality Assurance (QA) program audit activities on...


  • New York, New York, United States Pfizer Full time

    ROLE SUMMARY Regulatory Quality Assurance (RQA) is an independent Quality audit function within the Compliance division, accountable to identify risks and non- compliance associated with Pfizer's GxP regulated operations. The Sr. Manager, Auditor is responsible for the delivery and execution of the global Quality Assurance (QA) program audit activities on...


  • New York, New York, United States Red Lion Controls Full time

    Do you want to be part of a business that genuinely values entrepreneurialism, innovation and individual accountability? We focus on our customers and are proud of the difference our technology makes. We partner with some of the biggest manufacturing companies in the world and our technical innovations are used to enhance well-known brands across multiple...


  • New York, New York, United States Breaking Ground Full time

    Director, Quality Assurance and Improvement 505 8th Ave, New York, NY 10018, USA Req #2436 Monday, June 10, 2024 ABOUT US: - We believe that everyone deserves a home Breaking Ground operates nearly 4,000 units of housing across New York City, along with housing in upstate New York and Connecticut. Supportive housing - affordable housing paired with...


  • New York, New York, United States City of New York Full time

    Company DescriptionJob Description Note: This position is open only to the current City of New York employees serving in a permanent Civil Service title of Computer Systems Manager (CSM), or any other permanent administrative/managerial title eligible for title change to the Computer Systems Manager title as per the Personnel Rules and Regulations of the...


  • New York, New York, United States MediaRadar Full time

    What You've Done: 3+ years of experience in software quality assurance Experience with Atlassian Suite (JIRA, Confluence) Proficiency in programming languages such as Java, Python, or C#. Strong understanding of software development lifecycle methodologies, including Agile and Scrum. Experience with testing tools such as Selenium, JUnit, TestNG, or similar....


  • New York, New York, United States Judge Direct Placement Full time

    Quality ManagerA Quality Manager plays a vital role in ensuring product and process quality within an organization. They are responsible for maintaining consistent standards and ensuring that products meet customer expectations. Here are the key responsibilities and qualifications for this position:Responsibilities:Understanding Customer Needs: The Quality...


  • New York, New York, United States iCapital Full time

    iCapital is powering the world's alternative investment marketplace. Our financial technology platform has transformed how advisors, wealth management firms, asset managers, and banks evaluate and recommend bespoke public and private market strategies for their high-net-worth clients. iCapital services approximately $176 billion in global client assets...


  • New York, New York, United States iCapital Full time

    iCapital is powering the world's alternative investment marketplace. Our financial technology platform has transformed how advisors, wealth management firms, asset managers, and banks evaluate and recommend bespoke public and private market strategies for their high-net-worth clients. iCapital services approximately $176 billion in global client assets...


  • New York, New York, United States AP Rochester Full time

    AP Professionals is partnering with a local well established company that has been in business for decades in search of a Quality Control Manager. The Quality Control Manager will oversee and lead the team and facilities supporting metal finishing processes, ensuring compliance with AS9100D, ISO 9001:2015, and Nadcap quality management...


  • New York, New York, United States ITJobsList Full time

    Our Client is actually focused on offering the students with secure unpolluted transportation. OPT is actually charged with administering all administrative and operational features through the workplace.The Quality Assurance Specialist Trainee will probably be taught to examine the quality of transportation solutions we offer to the students Performs...


  • New York, New York, United States Defense Contract Management Agency Full time

    Investigates and provides data on customer complaints/concerns regarding contractor's quality performance and processes which impact user satisfaction. Performs duties associated with the administration of the quality assurance provisions of contracts by designing, implementing, and maintaining a risk-based surveillance program and assessment plan. Serves as...