Client Relationship Manager

4 weeks ago

Brockton, Massachusetts, United States Cognizant Technology Solutions Full time

Client Relationship Manager - Manufacturing

Location: NYC, NJ, Philadelphia

About Cognizant

Cognizant is one of the world's leading professional services companies, helping clients become data-enabled and data-driven in the digital era. Our industry-based, consultative approach helps companies evolve into modern businesses. By leading clients in using technologies crucial to modern enterprises such as IoT, artificial intelligence, digital engineering & cloud, we enable new business and operating models that unlock new value in markets around the world. Cognizant's unwavering focus on our clients is led by over 350,000 associates, who deliver services and solutions tailored to specific industries and the outstanding needs of the organizations we serve.

Overview

Cognizant is seeking a talented Transportation & Logistics Client Relationship Manager to join its growing Manufacturing & Logistics team to lead one or more of the company's strategic Account relationships. Client Relationship Managers play a key role in our growth and are tasked with rapid business expansion within their assigned account(s) including managing business development and delivery objectives top and bottom line P&L customer satisfaction and the overall Account relationship for one or more key account(s). They will lead a team of account managers and possibly other Client Relationship Managers to perform technical program and project management of geographically disbursed teams using established criteria and professional standards and work with architecture teams to deliver full-life cycle technical solutions.

Key Responsibilities

Establishing and managing Account relationship with key decision makers

Establishing and building trust and leverage Account context by understanding Accounts overall business goals

Collaborate with various internal teams to achieve the targets

Build lead and mentor the team

Build relationships with Accounts to improve Cognizant's footprint in the Manufacturing Industry

Demonstrate strategic vision and depth to outgrow the competition and position Cognizant as the Director of choice for the Account's overall account to include work quality and customer satisfaction Contribute to new business development efforts in other verticals and facilitate those offerings Required Skills:

Minimum 5 years' experience managing a Account P&L and growing it to at least $25M+ including reporting and metric assessment for the account

T&L domain knowledge and experience

Minimum 15 years' experience in an Account facing role or account leadership role in the IT professional services or management consulting firm

Required Experience
  • Demonstrated ability in account/engagement management in a consulting/IT professional services offshore/outsourcing industry
  • Experience in having successfully responded to driven RFPs, Proactive and reactive proposal to win and deliver services in Digital, Cloud and Data for large P&C customers
  • Experience running a P&L of $15 to $20M dollars with success in growth and service diversification in a global delivery model
  • Excellent oral and written communication skills and executive presentation and persuasion skills
  • Excellent ability and skills to influence and communicate effectively with business collaborators up to the C-Suite and deliver thought leadership topics
  • Bachelor's degree or equivalent experience
Preferred Experience
  • MS or MBA degree
  • Experience in having worked in all aspects of application development and service delivery
  • Shown ability to supply to new business development efforts on cloud, data and SaaS applications
  • Must be detail oriented and able to handle and maintain all facets of complex assignments.
  • Demonstrable problem-solving abilities with the skills to identify strategic solutions to business problems with enterprise-wide implications
  • Demonstrate the flexibility to work among diverse corporate environments, industries, and technical and non-technical audiences
Top Reasons to Join Us

Excellent compensation/benefits. A strong financial incentive package that includes a solid base salary with a highly attractive commission's plan. Further incentives include award programs, club trips, and excellent benefits package. Wide exposure to industry, product, and functional standard methodologies; as well as outstanding teams supporting your sales pursuits. Encouraging management team that rewards initiative & success. Industry leading practice where you can truly build a long-term career. Congenial and goal-oriented environment; the opportunity to work with and learn from a diverse, highly experienced team of business professionals. Tremendous opportunities for growth with a real career path promoting career advancement.

A Good fit for the Cognizant

A person who possesses a true passion for changing organizations for the better, and desires to do so within a goal, yet professional atmosphere filled with business professionals who all manifest a belief in partnership, innovation, and excellence. Our "Cultural Value Drivers" are well-known and clearly communicated within the organization: Open, Clear, Motivated, Empowered, Opportunity-Filled, Flexible & Collaborative.

Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:

Medical/Dental/Vision/Life Insurance

Paid holidays plus Paid Time Off

401(k) plan and contributions

Long-term/Short-term Disability

Paid Parental Leave

Employee Stock Purchase Plan

Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

Employee Status : Full Time Employee

Shift : Day Job

Travel : Yes, 25 % of the Time

Work Authorization

Must be legally authorized to work in the United States without the need for employer sponsorship, now or any time in the future.

Equal Employment & Affirmative Action Policy:

Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

  • Maritime and Coastal Client Relationship Manager

    4 days ago

    Brockton, Massachusetts, United States GHD Full time

    There's no pledge more important than the one we make to look after our environment, and we're committed to helping you do exactly that Join us as we strive to ensure a sustainable future for our communities and the world we live in. Become part of our global network of skilled engineers, scientists, auditors, planners and environmental specialists,...

  • Relationship Manager Business

    3 weeks ago

    Brockton, Massachusetts, United States Bremer Bank National Association Full time

    Why Work at Bremer?Are we a bank? Absolutely. But when it comes to careers, you'll find that there's a lot more to our business than you might expect. We're passionate about helping customers throughout Minnesota, Wisconsin and North Dakota succeed and grow. Our commitment to authentic and enduring relationships starts by taking time to listen and learn...

  • Relationship Manager Business

    3 weeks ago

    Brockton, Massachusetts, United States Bremer Bank National Association Full time

    Why Work at Bremer?Are we a bank? Absolutely. But when it comes to careers, you'll find that there's a lot more to our business than you might expect. We're passionate about helping customers throughout Minnesota, Wisconsin and North Dakota succeed and grow. Our commitment to authentic and enduring relationships starts by taking time to listen and learn...

  • Relationship Manager Business

    4 weeks ago

    Brockton, Massachusetts, United States Bremer Bank National Association Full time

    Why Work at Bremer?Are we a bank? Absolutely. But when it comes to careers, you'll find that there's a lot more to our business than you might expect. We're passionate about helping customers throughout Minnesota, Wisconsin and North Dakota succeed and grow. Our commitment to authentic and enduring relationships starts by taking time to listen and learn...

  • Relationship Manager Business

    4 weeks ago

    Brockton, Massachusetts, United States Bremer Bank National Association Full time

    Why Work at Bremer?Are we a bank? Absolutely. But when it comes to careers, you'll find that there's a lot more to our business than you might expect. We're passionate about helping customers throughout Minnesota, Wisconsin and North Dakota succeed and grow. Our commitment to authentic and enduring relationships starts by taking time to listen and learn...

  • Relationship Manager Business

    4 weeks ago

    Brockton, Massachusetts, United States Bremer Bank National Association Full time

    Why Work at Bremer?Are we a bank? Absolutely. But when it comes to careers, you'll find that there's a lot more to our business than you might expect. We're passionate about helping customers throughout Minnesota, Wisconsin and North Dakota succeed and grow. Our commitment to authentic and enduring relationships starts by taking time to listen and learn...

  • Relationship Manager Business

    5 days ago

    Brockton, Massachusetts, United States Bremer Bank National Association Full time

    Why Work at Bremer?Are we a bank? Absolutely. But when it comes to careers, you'll find that there's a lot more to our business than you might expect. We're passionate about helping customers throughout Minnesota, Wisconsin and North Dakota succeed and grow. Our commitment to authentic and enduring relationships starts by taking time to listen and learn...

  • Wealth Management Client Associate

    2 months ago

    Brockton, Massachusetts, United States Bank of America Full time

    Job Description:At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.One of the keys to driving Responsible Growth is being a great place to work for our...

  • Wealth Management Client Associate

    3 weeks ago

    Brockton, Massachusetts, United States Bank of America Full time

    Job Description:At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.One of the keys to driving Responsible Growth is being a great place to work for our...

  • Senior Client Partner

    4 days ago

    Brockton, Massachusetts, United States Infosys Full time

    Job Description Infosys is seeking a Senior Client Partner for the Life Sciences vertical. The person will be leading all the client interfaces within the assigned account along with the Group Managers to build the account plan and will be responsible for client management based on the account plan. Usually, the Senior Client Partner handles a single account...

  • Client Services Consultant II

    1 month ago

    Brockton, Massachusetts, United States MetLife Full time

    Description and Requirements Role Value Proposition: Provides administrative support and customer service to one or more large group insurance clients. Works with account team, Account Executive, and other internal partners to manage the customer relationship. Key Responsibilities: Overall accountability for: client requests, leading projects, providing...

  • Client Services Consultant II

    3 weeks ago

    Brockton, Massachusetts, United States MetLife Full time

    Description and Requirements Role Value Proposition: Provides administrative support and customer service to one or more large group insurance clients. Works with account team, Account Executive, and other internal partners to manage the customer relationship. Key Responsibilities: Overall accountability for: client requests, leading projects, providing...

  • Client Services Consultant II

    5 days ago

    Brockton, Massachusetts, United States MetLife Full time

    Client Services Consultant IILocation(s)Posting Location:Bridgewater, New JerseyCountryUnited StatesWorking ScheduleFull-TimeWork ArrangementHybridTravel Required10%Relocation Assistance AvailableNoPosted Date20-May-2024Job ID2609Description and RequirementsRole Value Proposition:Provides administrative support and customer service to National Accounts group...

  • Client Services Consultant II

    5 days ago

    Brockton, Massachusetts, United States MetLife Full time

    Client Services Consultant IILocation(s)Posting Location:Bridgewater, New JerseyPosting Location:Aurora, IllinoisCountryUnited StatesWorking ScheduleFull-TimeWork ArrangementHybridTravel Required25%Relocation Assistance AvailableNoPosted Date17-May-2024Job ID2560Description and RequirementsRole Value PropositionThe Client Service Consultant II (CSCII) has...

  • Portfolio Manager

    5 days ago

    Brockton, Massachusetts, United States Provident Bank Full time

    As the ABL (Asset Based Lending) Portfolio Manager you will manage the Portfolio of existing clients as well as nurture and expand the relationships to best serve the clients account. You will consistently identify the needs of the clients to recommend and deliver appropriate products and services. Directly responsible for managing a large portfolio of...

  • Land Survey Project Manager

    5 days ago

    Brockton, Massachusetts, United States G-TECH Services Full time

    Job DescriptionJob DescriptionOur client is looking for a Project Manager to join their team They are a multifaceted energy, land, and community development engineering and surveying firm serving public and private sector clients throughout the Midwest. The Project Manager is responsible for managing the technical and financial aspects of the project. The...

  • Jr. Account Manager

    5 days ago

    Brockton, Massachusetts, United States Johnson Electric Full time

    Are you excited to join the dynamic world of sales and customer relations? Johnson Electric is on the lookout for a proactive Junior Account Manager to become part of our innovative team. If you're enthusiastic about fostering relationships, fostering growth, and leaving a mark, continue reading. This role is centered on both company expansion and...

  • Audit Manager

    3 weeks ago

    Brockton, Massachusetts, United States MetLife Full time

    Description and RequirementsRole Title: Audit ManagerHybrid role, 200 Park Ave, NYC. (Bridgewater, NJ candidates will need to travel to NYC during an audit, a few times that week.) Role Value Proposition: Internal Audit (IA) is an independent, global organization that plays an important role in partnering with the business to ensure that management...

  • Audit Manager

    1 month ago

    Brockton, Massachusetts, United States MetLife Full time

    Description and RequirementsRole Title: Audit ManagerHybrid role, 200 Park Ave, NYC. (Bridgewater, NJ candidates will need to travel to NYC during an audit, a few times that week.) Role Value Proposition: Internal Audit (IA) is an independent, global organization that plays an important role in partnering with the business to ensure that management...

  • Sales Manager

    5 days ago

    Brockton, Massachusetts, United States EuroAPI Full time

    General Overview: Join our dynamic team at Euroapi US Inc. and play a pivotal role in expanding the reach of our API portfolio across North America. Your expertise will not only drive sales and profitability but also shape our overarching commercial strategies.Candidate Profile:Seasoned professional with 5-10 years in Pharmaceutical Sales or...