Category Ops Manager
4 weeks ago
ESSENTIAL RESPONSIBILITIES:
- Act as the main point of contact for all internal merchandising inquiries concerning product details, availability, and substitutions from PSSA
- Become an expert in US Foods systems to promptly address inquiries
- Provide support and backup for COM and PSSA roles when needed
- Assist Category Operations Managers in various tasks such as analytics requests, local flyer item selection, and vendor meeting preparation
- Handle the NIR process and tracking log, including approval processes and follow-ups
- Support PSSA/COM with requests for proprietary SKU tying
- Enter DCT's for COM's on new items and local flyers
- Analyze ATC communications weekly and communicate necessary directions
- Develop contacts with brokers and vendors to address PSSA escalated inquiries
- Act as a contact point for RSC inquiries
- Support PSSAs/COMs with sourcing and pricing requests
- Manage all COM-related inquiries
- Perform any other duties as assigned by manager
SUPERVISION:
N/A
RELATIONSHIPS:
- Internal: Category Operations Managers, Marketing Managers, Replenishment, Pricing team, Territory Managers, Account Executives
- External: Local vendors and brokers, as required
WORK ENVIRONMENT:
Office setting
MINIMUM QUALIFICATIONS:
- Minimum 5 years of experience in purchasing, merchandising, sales, or customer service in a foodservice distribution environment
- Proficiency in Microsoft Office tools, especially Word and Excel
- Highly organized, analytical, with strong written and verbal communication skills
- Customer service-oriented
- Ability to research, escalate, and follow up with a sense of urgency
- Problem-solving attitude with the ability to overcome obstacles
- College degree or equivalent experience required
PREFERRED QUALIFICATIONS:
Previous experience with US Foods preferred
Experience with PRISM/Merlin/Tandem preferred
PHYSICAL QUALIFICATIONS:
Must be able to perform the following activities for specified periods of time:
Occasionally: 1% - 33% / Frequently: 34% - 66% / Continuously: 67% - 100% or Never
JOB REQUIREMENTS:
- Stand: Occasionally
- Walk: Occasionally
- Drive: Never
- Sit: Frequently
- Lift: 1-10 lbs (Sedentary): Occasionally
- Carry: 1-10 lbs (Sedentary): Occasionally
- Etc.
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