Category Ops Manager

4 weeks ago


Dallas, Texas, United States US Foods, Inc. Full time
4 Direct Reports: Product Sales Support Associates (PSSA)*

ESSENTIAL RESPONSIBILITIES:
  • Act as the main point of contact for all internal merchandising inquiries concerning product details, availability, and substitutions from PSSA
  • Become an expert in US Foods systems to promptly address inquiries
  • Provide support and backup for COM and PSSA roles when needed
  • Assist Category Operations Managers in various tasks such as analytics requests, local flyer item selection, and vendor meeting preparation
  • Handle the NIR process and tracking log, including approval processes and follow-ups
  • Support PSSA/COM with requests for proprietary SKU tying
  • Enter DCT's for COM's on new items and local flyers
  • Analyze ATC communications weekly and communicate necessary directions
  • Develop contacts with brokers and vendors to address PSSA escalated inquiries
  • Act as a contact point for RSC inquiries
  • Support PSSAs/COMs with sourcing and pricing requests
  • Manage all COM-related inquiries
  • Perform any other duties as assigned by manager


SUPERVISION:

N/A


RELATIONSHIPS:
  • Internal: Category Operations Managers, Marketing Managers, Replenishment, Pricing team, Territory Managers, Account Executives
  • External: Local vendors and brokers, as required

WORK ENVIRONMENT:

Office setting


MINIMUM QUALIFICATIONS:
  • Minimum 5 years of experience in purchasing, merchandising, sales, or customer service in a foodservice distribution environment
  • Proficiency in Microsoft Office tools, especially Word and Excel
  • Highly organized, analytical, with strong written and verbal communication skills
  • Customer service-oriented
  • Ability to research, escalate, and follow up with a sense of urgency
  • Problem-solving attitude with the ability to overcome obstacles
  • College degree or equivalent experience required

PREFERRED QUALIFICATIONS:

Previous experience with US Foods preferred
Experience with PRISM/Merlin/Tandem preferred


PHYSICAL QUALIFICATIONS:

Must be able to perform the following activities for specified periods of time:
Occasionally: 1% - 33% / Frequently: 34% - 66% / Continuously: 67% - 100% or Never


JOB REQUIREMENTS:
  • Stand: Occasionally
  • Walk: Occasionally
  • Drive: Never
  • Sit: Frequently
  • Lift: 1-10 lbs (Sedentary): Occasionally
  • Carry: 1-10 lbs (Sedentary): Occasionally
  • Etc.


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