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AIML - Engineering Program Manager, Siri Knowledge

4 months ago


Seattle, Washington, United States Apple Full time

Summary

Imagine what you could do here. At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. Do you love taking on challenges that create a positive impact? Here, you could play a leading part in empowering many ground-breaking intelligent experiences, and redefine how people use their devices.

The Siri team is crafting groundbreaking technology for virtual assistants, knowledge graph, and algorithmic search using machine learning, natural language processing, and artificial intelligence. We're looking for a strong Engineering Program Manager with a proven track record of building and maintaining sophisticated software platforms, tools and processes that deliver new end-to-end experiences that delight customers. You would work with top tier engineering and product teams to serve over 1 billion customers, crafting the highest quality user experience that Apple customers expect and love. You would drive search relevance, machine learning, and user experience improvement projects to build and improve end-to-end knowledge products on all major Apple platforms including iPhone, CarPlay, macOS, and HomePod.

Key Qualifications

5+ years experience in Program or Project Management, QA management, or similar role leading cross-functional product or software engineering teams

2+ years experience bringing a product from concept to completion, ideally related to joining together the complex backend and front-end systems with the user experience in mind

Excellent project management skills including project structuring and leading multiple work streams interdependently

Deep understanding of software development lifecycle and quality metrics

Self-sufficient in analyzing and drawing conclusions about quality from raw and refined data

Self-motivated and proactive, with demonstrated creative and critical thinking capabilities

Outstanding communication and presentation skills, written and verbal, to all levels of an organization

Ability to independently draft and present deliverables, recommendations and communication strategies

Experience shipping AI/ML products/projects.

Description

As a Program Manager, you will lead program management efforts for Search and Knowledge in Siri, Spotlight, and Safari. You will coordinate and drive early engagements on product architecture, feature definition and program execution. This includes collaborating with all partner organizations relevant for a project, You will:

Communicate: Provide clear, timely and objective communication, including regular program status updates and critical issues as needed to executive team

Coordinate: Coordinate discussions and break down complex issues into discussion topics to drive engineering and design alignment with support from project team, maintaining an orientation toward teamwork and collaboration

Plan: Create and run project timeline with clear dependencies, critical path and systematic methodology to communicate status. Handle risks and mitigations, and re- plan as events warrant. Drive alignment across the organization and between teams

Execute: Drive on time delivery and deployment, identifying development and feasibility needs, establishing achievements for checkpoints and status updates

Problem solve: Proactively identify issues and solutions, and marshal resources necessary to attack and resolve. Coordinate with teams to identify issues, prioritize tasks and track risks to schedule and product quality, including cross-functional dependencies

Education & Experience

BS/MS/PhD EE/CS/CE or equivalent