Director Of Operations

3 days ago


Atlanta, Georgia, United States SENTA Partners Full time

About SENTA Partners:

SENTA Partners is a leading management service organization specializing in the acquisition and management of private practices in the ENT and Allergy healthcare space.

We are dedicated to providing top-tier operational support to our partner practices, enabling them to deliver exceptional patient care.

Job

Summary:

The Regional Director of Operations will oversee the operations of SENTA Partners' ENT and Allergy private practices within a designated region.

This role is responsible for ensuring the efficient, effective, and compliant operation of our practices, driving performance improvements, and supporting our mission of providing high-quality care.

The Regional Director of Operations will collaborate closely with practice managers, physicians, and the corporate leadership team.

Key

Responsibilities:


Operational Management:



  • Oversee daily operations of ENT and Allergy private practices within the assigned region.
  • Ensure compliance with company policies, healthcare regulations, and industry standards.
  • Develop and implement operational strategies to enhance efficiency, patient satisfaction, and financial performance.
  • Monitor practice performance metrics and implement improvement plans as necessary.
  • Coordinate with practice managers to ensure consistent delivery of highquality care.

Financial Management:



  • Manage budgets and financial performance of practices within the region.
  • Identify costsaving opportunities and optimize resource allocation.
  • Analyze financial reports and develop action plans to address variances.

Staff Leadership and Development:



  • Lead, mentor, and develop practice managers and staff.
  • Foster a positive and collaborative work environment.
  • Ensure adequate staffing levels and address any workforce issues promptly.
  • Promote continuous learning and professional development among staff.

Patient

Experience:


  • Ensure practices deliver exceptional patient care and service.
  • Implement patient satisfaction initiatives and monitor feedback.
  • Address and resolve patient complaints and concerns in a timely manner.

Strategic Planning and Growth:



  • Support the integration of newly acquired practices.
  • Contribute to the development and execution of regional growth strategies.
  • Identify opportunities for service expansion and operational improvements.



Qualifications:


  • Bachelor's degree in healthcare administration, Business Administration, or a related field (master's degree preferred).
  • Minimum of 5 years of experience in healthcare operations management, preferably in ENT or related specialties.
  • Proven track record of managing multiple healthcare facilities or practices.
  • Strong understanding of healthcare regulations and compliance requirements.
  • Excellent leadership, communication, and interpersonal skills.
  • Ability to analyze financial reports and develop actionable strategies.
  • Proficiency in healthcare management software and MS Office Suite.
  • Ability to travel within the designated region as required

Estimated Salary:
$20 to $28 per hour based on qualifications.

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