sales specialist

4 weeks ago


Long Beach, California, United States Mitchell Martin Inc Full time
Our client, a managed care company, is seeking a SALES SPECIALIST

Location: Long Beach, CA/ Remote

Position Type: Contract

Job Responsibilities:
  • The Sales Specialist role is responsible for assisting the sales team with performance updates.
  • Performance updates include, but are not limited to field agent CRM documentation, lead management, Co-op, and submitting and follow up on IT tickets.
  • The Sales Specialist enables the sales team to focus on member enrollment.
  • Update team SharePoint, Update Leads to Brokers, Submit & Follow up IT ticket for Sales Team Create & Update leads, co-op, and dashboards for sales team.
Knowledge/Skills/Abilities:
  • Strong communication and teaming/interpersonal skills; strong leadership capabilities, and ability to initiate and maintain cross-team relationships.
  • Excellent customer service & telephonic skills; ability to respond clearly & accurately to questions.
  • Excellent sales, communication, listening & consultative skills Ability to work independently, take initiative & follow through on assignments.
  • Ability to multi-task while maintaining attention to detail.
  • Ability to abide by Client's policies Maintain regular attendance based on agreed-upon schedule Maintain confidentiality and comply with Health Insurance Portability and Accountability Act (HIPAA)
  • Ability to establish and maintain positive and effective work relationships with coworkers, clients, members, providers and customers
Must Have Skills:
  • Experience with CRM reporting Microsoft Suites; specifically needs to know how to use formulas in excel
  • Conducts presentations using approve guidelines
  • Manages and speaks to performance for field agents using salesforce.
  • Oversees performance for broker channel managers and account managers, such as Co-op and lead management.
  • Works with management to improve workflows for sales team.
Education & Experience:
  • High school diploma or GED
  • 2+ years of healthcare industry experience, with a background working with databases.
  • Solid computer proficiency in using Excel.
  • Background working in a fast-paced environment.
  • Working knowledge of Medicare regulations and/or managed healthcare a strong plus.
  • Proficient in Word, Excel, PowerPoint and Outlook.

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