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Information Technology Specialist

4 months ago


Madison Heights, Michigan, United States USAJobs Full time
Duties
  • Responsible for the planning, analysis, design, development, testing, quality assurance, configuration, installation, implementation, integration, maintenance, and management of networked systems used for the transmission of information invoice, data, and video formats.
  • Provides technical support, installation, and maintenance of new computer systems, printers, print servers, hubs, switches and networking equipment within the Service unit.
  • Responsible for managing the operations and improvements of the Automated Data Processing (ADP) System's, Resource Patient Management System's (RPMS) hardware, software, security, network, email enterprise, infrastructure, client/server interaction and clinical applications.
  • Performs business and system analysis activities in order to provide support for the evaluations of design, development, and maintenance of software systems and applications.
  • Conducts studies and analyses of IHS regulatory requirements policies, program objectives, business processes, and existing IT software solutions to develop implementation plans/proposals for new or modified software applications.
  • Other duties as assigned.

    Requirements

    Conditions of Employment
    • Selectee may be subject to a probationary/trial period.
      ESEP appointees typically serve a two-year trial period.
      U.S. Citizenship is required.
      Selective Service Registration is required for males born after 12/31/1959.

      Measles and Rubella immunization required for selectees born after 1957 and seasonal influenza immunization is required for all staff working in Indian Health Service health care facilities.

      COVID-19 vaccination is required for all selectees prior to entrance on duty.

      Successfully pass the E-Verify employment verification check. To learn more about E-Verify, including your rights and responsibilities, visit .

      You will need to set up direct deposit so we can pay you.

      Background Investigation: If you are selected for this vacancy, you must undergo a pre-employment fingerprint check and background investigation. Fingerprint results and background investigation documentation must be cleared prior to hire. After you begin your employment, your continued employment is contingent upon the outcome of a complete background investigation as determined by the sensitivity level of your position. The investigation must find that you are suitable for Federal employment in your position. If you are found not suitable, you will be terminated after you begin work. If you make a false statement in any part of your application, you may not be hired; you may be fired after you begin work; or subject to possible criminal charges. You may be subject to a credit check as a part of the background investigation process.

      Qualifications

      To qualify for this position, your resume must state sufficient experience and/or education, to perform the duties of the specific position for which you are applying.

      Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; social). You will receive credit for all qualifying experience, including volunteer and part time experience. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week.
      BASIC REQUIREMENT(S):
      Education: All academic degrees and coursework must be from accredited or pre-accredited institutions

      Undergraduate or Graduate Education: Degree in computer science, engineering, information science, information systems management, mathematics, operations research, statistics, or technology management or degree that provided a minimum of 24 semester hours in one or more of the fields identified above and required the development or adaptation of applications, systems or networks.
      In addition to the Basic Requirements, you must also meet the Minimum Qualifications stated below .

      MINIMUM QUALIFICATIONS: Experience: Experience must be IT related; the experience may be demonstrated by paid or unpaid experience and/or completion of specific, intensive training (for example, IT certification), as appropriate (or equivalent): The employing agency is responsible for identifying the specific level of proficiency required for each competency at each grade level based on the requirements of the position being filled.

      Applicants must have successfully completed a Ph.D or equivalent degree -OR-
      3 full years of progressively higher-level graduate education leading to a Ph.D or equivalent doctoral degree.-OR-
      Your resume must demonstrate at least one (1) year of specialized experience equivalent to at least the next lower grade level (GS-09) in the Federal service obtained in either the private or public sector performing the following type of work and/or tasks:

      Experience in assisting in the review process for the acquisition of all information technology equipment and services; performs and/or directs the performance of regularly scheduled systems management and maintenance procedures designed to ensure the integrity of the systems and databases; experience in maintaining the data communications network. Experience preparing operational guidelines for new software applications for implementation or testing. Experience providing evaluation of budget requirements for systems.

      Education can be substituted for experience.

      Time In Grade
      Federal employees in the competitive service are also subject to the Time-In-Grade Requirements: Merit Promotion (status) candidates must have completed one year of service at the next lower grade level. Time-In-Grade provisions do not apply under the Excepted Service Examining Plan (ESEP).

      You must meet all qualification requirements within 30 days of the closing date of the announcement.

      Education

      There are no education requirements.

      You are strongly encouraged to submit a copy of your transcripts or a list of your courses including titles, credit hours completed, and grades. Unofficial transcripts will be accepted in the application package. Official transcripts will be required from all selectees prior to receiving an official offer.

      Only attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education may be credited. Applicants can verify accreditation at the following website: .

      If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit .

      Additional information

      Per IHS policy (SGM IHS selectees to positions located in Federally operated hospitals, health centers, and clinics must be fully vaccinated for COVID-19 before entry on duty or have IHS approve a medical or religious exemption. If an exemption is approved then wearing a face mask and regular testing for COVID-19 will be required. Your Human Resources Specialist will provide a list of documents acceptable as vaccination proof and instructions on how to submit your vaccination documentation or how to request a medical or religious exemption, if needed.

      This position is eligible for workplace flexibilities which may include remote work or telework options, and/or flexible work scheduling. These flexibilities may be requested in accordance with the HHS Workplace Flexibilities policy. .

      Additional selection(s) of candidates may be possible within 240 days from the date the certificate of eligibles was issued for this announcement.

      Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. IHS may offer newly-appointed Federal employees credit for their directly related previous non-federal experience or active duty uniformed military service. This credited service can be used in determining the rate at which they earn annual leave.

      This position is covered by a Bargaining Unit.

      Recruitment or relocation incentives may be authorized. At least a 6 month service agreement will be required.

      There is no promotion potential beyond the GS-11 grade level.

      The first Cut-off date for receipt/referral of applications to be considered for available vacant positions will be 14 days after the JOA open date.

      Your resume and any documents submitted will be retained for three months and may be used at any time during this period. After 3 months, you must reapply to this announcement in order to be considered.

      This position is being announced concurrently under Direct Hiring Procedures. Please review vacancy announcement number IHS-24-NA DH; for eligibility requirements. NOTE: Applicants must apply separately for each announcement in order to be considered.