Salesforce Administrator

3 weeks ago

New York, New York, United States Girls Who Code Full time

Girls Who Code is an international nonprofit organization working to close the gender gap in technology, and is leading the movement to inspire, educate, and equip students who identify as girls or nonbinary with the computing skills needed to pursue 21st century opportunities. Since launching in 2012, Girls Who Code has reached 580,000 students through our in-person and virtual programming, and 185,000 of our alumni are college or career-aged.

Girls Who Code has sparked culture change through marketing campaigns and advocacy efforts, generating 14 Billion engagements globally. In 2019, the organization was named the #1 Most Innovative Non-Profit on Fast Company's Most Innovative Companies list, and in 2023 was named one of Fast Company's Brands That Matter. The organization was also named one of NonProfit Times' Best Nonprofits to Work For in 2022 and 2023.

We are seeking a certified Salesforce Administrator to join the Girls Who Code Systems Operations Team. This position will collaborate with our team of admins and developers to manage system integrations, support data management and be responsible for the overall functionality of the Salesforce instance. They will also collaborate with various department stakeholders to capture requirements, design and develop solutions utilizing the software development lifecycle and ensure user adoption through user training, and documentation.

The ideal candidate should have a passion for the Girls Who Code mission, enthusiasm for technology, strong work ethic, excellent written and spoken communication skills, and strong attention to detail.

Candidates may be fully remote, or hybrid, if they are based in the NY-metro area.

Responsibilities:

  • Responsibilities:
  • Salesforce administration, including the configuration, development, and maintenance of flows, custom objects, fields, UX components, reports, dashboards, user access, and data flow management
  • Collaborate with cross-functional teams to gather requirements, develop, test, and implement solutions adhering to SDLC best practices and project management
  • Develop, update and maintain documentation and training of Salesforce and integrated system processes, best practices, and software development specifications
  • Establish, manage and maintain relevant third-party systems and their integrations, including platforms similar to email marketing (Campaign Monitor), SMS (Mogli) and surveys (Alchemer), etc.
  • Identify production risks and areas for improvement for Salesforce and third-party systems; overseeing changes to systems, testing and collaborating with key stakeholders
  • Manage data imports and conduct regular data quality checks to ensure data integrity and support data management, data cleansing and data migration efforts
  • Provide day-to-day end-user support, helping to troubleshoot and resolve user issues and inquiries
  • Stay informed about Salesforce and third-party tool enhancements, roadmaps, releases, participate in training sessions and workshops to enhance skills and knowledge
  • Other duties as assigned

Skills and Qualifications:

  • Bachelor's Degree in Computer Science, Information Systems, IT, or a relevant field
  • Salesforce Administrator certification required; additional certifications such as Advanced Administrator or Platform App Builder a plus
  • 3+ years of Salesforce Administration experience or a similar role in a technical background
  • Data management experience specifically relating to data quality assurance
  • Experience integrating third-party systems with Salesforce
  • Experience with APEX, SOQL and SQL queries a plus
  • Familiarity of relational databases (MySQL, Microsoft SQL Server, or Oracle) a plus
  • Ability to manage multiple projects at the same time in a fast-paced environment
  • Experience working with complex software systems alongside a team of developers
  • Experience working remotely and collaborating effectively with remote teams a plus
  • Strong work ethic, attention to detail, highly organized, and exceptional written and spoken communication skills
  • Passion for the Girls Who Code mission to close the gender gap in technology through a commitment to diversity, equity, and inclusion

Benefits information:

Girls Who Code is committed to creating and maintaining a workplace environment that allows employees to be engaged, productive and successful.

We value our team members and offer employees a broad range of benefits to round out our total compensation package. Our ambitious, high impact, and supportive culture allows people to do their best work every day. We offer policies and programs that encourage balance and support health and well-being, and we are always looking for new ways to maintain a culture where our people excel and lead healthy, happy lives. Our competitive compensation and benefits package includes generous PTO, 3 medical insurance plans, vision, dental, 401(k) with match, hybrid work, virtual days, paid parental leave, medical flexible spending plans, life insurance, short and long term disability.

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Girls Who Code is committed to building a truly diverse and inclusive organization with a focus on valuing, serving, and understanding our target constituents, while challenging all stakeholders to think inclusively for the betterment of our programs.

Girls Who Code is an equal opportunity employer committed to a policy of equal treatment and opportunity in every aspect of its hiring and promotion process without regard to race, color, creed, religion, sexual orientation, partnership status, gender and/or gender identity or expression, marital, parental or familial status, national origin, ethnicity, veteran or military status, age, disability, or any other legally protected basis. Racial and ethnic minorities and men are encouraged to apply for vacant positions at all levels. GWC is not able to sponsor employment visas.

GWC is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. For individuals with a disability who would like to request an accommodation, please contact

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