Relationship Banker I Woburn Area

3 weeks ago

Woburn, Massachusetts, United States Rockland Trust Full time

Do you enjoy engaging in conversation and building relationships? This is your chance to work in a unique "Transformed Branch" environment with a team of fellow Relationship Bankers. Under the direction of the Branch Manager you will deliver an energetic banking experience for both customers and colleagues. This role requires you to develop relationships with each customer, ensuring that they trust you to find solutions to their financial needs. You will be exposed to a multitude of situations that will require you to problem-solve both independently and as a team. As a Relationship Baker you will execute the day-to-day transactional needs of the bank's client base, and brainstorm and facilitate longer term strategies utilizing business partners, bank products and services.

Able to work independently and as part of a group to maximize the customer engagement and sales opportunities

Must be able to spend the majority of your day on your feet inside and outside of a branch environment

Possess an outgoing, team oriented sales personality with outstanding verbal, written and interpersonal communication skills

Strong attention to detail and ability to multi-task and balance multiple priorities

Creativity and ability to adapt approach to different situations as needed

Ability to establish and maintain effective working relationships

Troubleshoot customer issues and provide follow through to ensure resolution

Understands and adheres to all security, compliance and retail banking policies and procedures

Required Experience

Bachelor's degree or 2-4 years of successful experience in a sales and service environment such as retail, hospitality or financial services

Working Environment

Normal office requirements with long periods of standing and continuous customer contact

Must have the flexibility to support a 6-7 day branch as customer needs dictate

Must have the ability to lift and carry up to 50 pounds

Assumes responsibility for additional duties as required

Once hired, continued employment is dependent upon successful completion of Teller Training, which includes an exam.

Our goal is to offer our colleagues the most generous benefits package possible. We strive to provide colleagues with a comprehensive benefits package and an environment that supports a healthy work-life balance. Benefits include: Competitive compensation with performance incentive awards, Health Insurance, Dental Insurance, a 401K and DC Plan for your retirement, LTD & Life Insurance, Day Care Reimbursement, Tuition Assistance for graduate and undergraduate programs, an award winning Wellness program and much more

At Rockland Trust you'll find a respectful and inclusive environment where everyone is given the chance to succeed. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This role requires you to develop relationships with each customer, ensuring that they trust you to find solutions to their financial needs. You will be exposed to a multitude of situations that will require you to problem-solve both independently and as a team. As a Relationship Baker you will execute the day-to-day transactional needs of the bank's client base, and brainstorm and facilitate longer term strategies utilizing business partners, bank products and services.

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