See more Collapse

Spa Concierge

1 month ago

Orlando, Florida, United States The Ritz-Carlton Orlando, Grande Lakes Full time
Additional Information The Ritz-Carlton Grande Lakes Orlando, Full-Time Availability
Job Number
Job Category Spa
Location The Ritz-Carlton Orlando Grande Lakes, 4012 Central Florida Parkway, Orlando, Florida, United States VIEW ON MAP
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Non-Management
Position Summary

Schedule services for individuals and large groups using spa/salon reservations software system. Call guests to confirm scheduled services. Answer questions about available services. Update the reservations/cancellations list throughout the day, inform providers of last-minute changes, and resolve scheduling issues as needed by working with supervisor/manager. Check in guests for appointments, confirm first and last name, and provide general spa orientation to guests upon arrival. Promote and sell spa/salon services. Obtain assigned bank and ensure accuracy of contracted monies, obtain change required for expected business level, and keep bank secure at all times. Process guest payments for spa/salon services and obtain payment authorization as needed. Accept and log cash tips for employees. Balance, scan, and drop receipts with Accounting. Notify Engineering of maintenance and repair needs.

Report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: Less than 1-year related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world's top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.

Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.

Your role will be to ensure that the "Gold Standards" of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.

In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International.

Be where you can do your best work, Begin your purpose, Belong to an amazing global team, and Become the best version of you.

Source: Hospitality Online

We have other current jobs related to this field that you can find below

  • Meeting Concierge

    2 weeks ago

    Orlando, Florida, United States Omni Hotels Full time

    LocationOrlando Resort at ChampionsgateThe Omni Orlando Resort at ChampionsGate is surrounded by 36 holes of championship Orlando golf and 15 acres of recreation, this four-diamond resort is one of the nation's premier golf, meeting and leisure retreats. In addition to walk-out golf, guests may choose to relax in our signature Mokara spa, dine in one of our...

  • Full Time Family Medicine Physician

    1 month ago

    Orlando, Florida, United States Enterprise Medical Recruiting Full time

    Take over a 20-year-old, highly-profitable, and operationally sound concierge medicine practice in Orlando, FL that provides its members with in-depth, personalized & multi-dimensional care that maximizes their health & longevity of life. Services offered include - year-round primary care, preventive healthcare, anti-aging medicine, sleep disorder medicine,...

  • Full Time Internal Medicine Physician

    1 month ago

    Orlando, Florida, United States Enterprise Medical Recruiting Full time

    Take over a 20-year-old, highly profitable, and operationally sound concierge medicine practice in Orlando, FL that provides its members with in-depth, personalized & multi-dimensional care that maximizes their health & longevity of life. Services offered include - year-round primary care, preventive healthcare, anti-aging medicine, sleep disorder medicine,...

  • Spa Concierge

    2 weeks ago

    Orlando, United States Nectar Aesthetics Full time

    **PLEASE read the entire job description!** Our thriving medical spa is looking to add two fabulous Spa Concierges to our practice! We are looking for each of our locations. AT LEAST 6+ months answering phone, ideally in a medical spa is REQUIRED. - **A well thought out cover letter that shows you have researched the company through social media and the...

  • Spa Concierge

    1 month ago

    Orlando, United States The Woodhouse Day Spa - Orlando Full time

    Job DescriptionJob DescriptionCome join The Woodhouse Day SpasWe are hiring for Full TimeAt The Woodhouse, we value our team members and strive for excellence with every guest experience.Share with us your unique talents and professionalism and in return, we will train you in The Woodhouse Way providing you with the tools, knowledge, and intention that will...

  • Front Desk Concierge Mandara Spa

    1 month ago

    Orlando, United States One Spa World Full time

    Job DescriptionJob DescriptionMANDARA SPAOur journey began on the spiritual island of Bali, where we discovered a true reverence for the healing arts. In Bali, this knowledge is passed down from generation to generation, from mother to daughter, from father to son, and as such is deeply entwined in the Balinese way of life. Combining this rich knowledge and...

  • Spa Concierge

    3 weeks ago

    Orlando, United States The Woodhouse Day Spa - Orlando Full time

    Come join The Woodhouse Day SpasWe are hiring for Full Time At The Woodhouse, we value our team members and strive for excellence with every guest experience.Share with us your unique talents and professionalism and in return, we will train you in “The Woodhouse Way” providing you with the tools, knowledge, and intention that will help you deliver the...

  • Spa Operations Manager

    4 days ago

    Orlando, United States One Spa World Full time

    Job DescriptionJob DescriptionMandara SpaOur journey began on the spiritual island of Bali, where we discovered a true reverence for the healing arts. In Bali, this knowledge is passed down from generation to generation, from mother to daughter, from father to son, and as such is deeply entwined in the Balinese way of life. Combining this rich knowledge and...

  • Front Desk Concierge

    4 weeks ago

    Orlando, United States One Spa World Full time

    Job DescriptionJob DescriptionMANDARA SPAOur journey began on the spiritual island of Bali, where we discovered a true reverence for the healing arts. In Bali, this knowledge is passed down from generation to generation, from mother to daughter, from father to son, and as such is deeply entwined in the Balinese way of life. Combining this rich knowledge and...

  • Front Desk Concierge

    3 weeks ago

    Orlando, United States OneSpaWorld Full time

    MANDARA SPAOur journey began on the spiritual island of Bali, where we discovered a true reverence for the healing arts. In Bali, this knowledge is passed down from generation to generation, from mother to daughter, from father to son, and as such is deeply entwined in the Balinese way of life. Combining this rich knowledge and spirit of generosity with...

  • Meeting Concierge | Full-Time

    1 month ago

    Orlando, United States Omni Hotels Full time

    Location Orlando Resort at Championsgate The Omni Orlando Resort at ChampionsGate is surrounded by 36 holes of championship Orlando golf and 15 acres of recreation, this four-diamond resort is one of the nation's premier golf, meeting and leisure retreats. In addition to walk-out golf, guests may choose to relax in our signature Mokara spa, dine in one of...

  • Meeting Concierge | Full-Time

    4 weeks ago

    Orlando, United States Omni Hotels & resorts Full time

    Orlando Resort at Championsgate  The Omni Orlando Resort at ChampionsGate is surrounded by 36 holes of championship Orlando golf and 15 acres of recreation, this four-diamond resort is one of the nation's premier golf, meeting and leisure retreats. In addition to walk-out golf, guests may choose to relax in our signature Mokara spa, dine in one of our five...

  • Concierge - Conrad Orlando

    3 weeks ago

    Orlando, United States Hilton Full time

    Concierge - Conrad Orlando Join us in creating a legacy within a brand you can stay inspired with a team that will become family! The newest in Hilton's luxury portfolio is open in Orlando! Why join the Conrad brand?The modern luxury concept empowers you to deliver: - Personalized service with authenticity and passion - Impactful experiences - Creativity...

  • Concierge

    1 week ago

    Orlando, United States Conrad Orlando Full time

    DescriptionJoin us in creating a legacy within a brand you can stay inspired with a team that will become family! The newest Conrad Hotel in Hilton’s luxury portfolio is open in Orlando!  Why join the Conrad brand? The modern luxury concept empowers you to deliver:  Personalized service with authenticity and passion Impactful experiences Creativity in...

  • Guest Recognition Ambassador

    1 month ago

    Orlando, United States Lake Nona Wave Hotel Full time

    Overview: The Lake Nona Wave Hotel invites you to explore opportunities to push your creativity and be outstanding in a role that will bring out your craft and passion. We look for people that will share our vision and help bring it to life. If this is something you want to be a part of, we look forward to meeting you! About the opportunity: The Guest...

  • Guest Recognition Ambassador

    1 month ago

    Orlando, United States CoralTree Hospitality Full time

    The Lake Nona Wave Hotel invites you to explore opportunities to push your creativity and be outstanding in a role that will bring out your craft and passion. We look for people that will share our vision and help bring it to life. If this is something you want to be a part of, we look forward to meeting you! About the opportunity:The Guest Recognition...

  • Nail Technician

    2 weeks ago

    Orlando, United States Medspa Collective Full time

    Job DescriptionJob DescriptionUpscale Nail Salon Looking for High End Nail Technicians!Clientele includes athletes, celebrities, and anyone who wants to experience VIP level treatment.1099 ContractorChoose your work hoursSupplies providedNo room rentals, no chair rentalsEarn commission and tipsNail Technicians will provide manicures, pedicures, nail...

  • Full Time Family Medicine Physician

    4 weeks ago

    Orlando, United States Enterprise Medical Recruiting Full time

    Take over a 20-year-old, highly-profitable, and operationally sound concierge medicine practice in Orlando, FL that provides its members with in-depth, personalized & multi-dimensional care that maximizes their health & longevity of life. Services offered include - year-round primary care, preventive healthcare, anti-aging medicine, sleep disorder medicine,...

  • Massage Therapist-Independent Contractor

    1 month ago

    Orlando, United States The DRIPBar Baldwin Park-Orlando Full time

    Job DescriptionJob DescriptionMASSAGE THERAPIST--INDEPENDENT CONTRACTORSeeking a Licensed Massage Therapist with a strong background in energy work and pain. The candidate will be responsible for providing long- and short-term relief from conditions in a relaxed setting. We are seeking a Massage Therapist who is looking for a home to work out of! The massage...

  • Guest Recognition Manager

    4 weeks ago

    Orlando, United States Lake Nona Wave Hotel Full time

    Overview: In this role you are responsible to directly manage the Guests Recognition department by providing supervision, training, scheduling, and evaluating team member performance, ensuring that all procedures are performed to hotel standards. Focus on pre-arrival coordination with all guests and VIPs. Secondarily, work closely with the hotels Front...

  • IV Nurse Specialist

    1 month ago

    Orlando, United States The DRIPBar Baldwin Park-Orlando Full time

    Job DescriptionJob DescriptionDo you remember why you went into nursing? All those wonderful aspirations to help people live healthier and better? THE DRIPBaR gives you the chance to live your calling.THE DRIPBaR is growing and coming to your area. Our concept is simple. We provide our customers with the freshest, highest quality intravenous and...