Director, Sales Operations

1 month ago

Remote, Oregon, United States Celigo Full time


Integration meets innovation

Celigo is a modern integration and automation platform (iPaaS) on a mission to simplify how companies integrate, automate, and optimize processes. Purpose-built for mission-critical processes, Celigo offers unique tools such as runtime AI and prebuilt integrations tailored to resolve the biggest integration challenges, making Celigo incomparably easier to maintain.

If you are passionate about solving integration challenges and believe that integration should be easy and simple for both technical and business users, then this is the role for you

The Director, Sales Operations & Analytics is responsible for driving the operational efficiency and analytical insights that propel the sales team toward achieving its targets. In this pivotal role, the director will collaborate closely with sales leadership to optimize processes, leverage data-driven strategies, and drive the refinement of sales performance metrics. The objective is to drive operational excellence and data-driven decision-making across the sales organization.

What would you do, if hired?

  • Lead the sales performance measurement process to ensure that key performance indicators (KPIs) align with business goals and accurately reflect team efficiency and success, including territory reviews and QBRs
  • Develop comprehensive sales operations strategies that support Celigo's objectives and foster scalable growth
  • Streamline sales processes, define, implement, and enable sales with new workflows to increase the efficiency of the sales team
  • Collaborate with cross-functional teams (e.g., Marketing, Finance, Customer Success) to ensure a cohesive approach to the customer lifecycle
  • Conduct regular performance reviews and data audits to ensure high data quality and reliability
  • Execute analytical projects and drive action to tackle key issues in customer acquisition, engagement, and retention
  • Design and communicate sales compensation plans and define quotas to motivate the team and incentivize outstanding performance
  • Promote the use of predictive analytics and AI techniques to guide sales strategy, operational adjustments, and sales execution
  • Build a working understanding of Celigo for use in Sales Operations to integrate and automate data and workflows across GTM systems
  • Contribute to the improvement of the CRM system's UI/UX to enhance user satisfaction and increase adoption rates among the sales team
  • Own and manage sales forecasting tools, processes, and outcomes
  • Lead a team of talented sales operations analysts enabling our direct and indirect sellers

Who are Looking For

  • 7+ years of relevant progressive experience in Sales Operations and Business Analytics
  • Proven track record with data-driven decision-making in a high-growth dynamic environment
  • Experience with Salesforce CRM, sales automation tools, and data analytics platforms
  • Proven leadership skills with experience managing cross-functional teams and projects.
  • Ability to lead strategic planning, resource allocation, and project execution to achieve business goals
  • MBA in relevant specialization preferred
  • Strong leadership skills with a proven ability to manage high-performing teams
  • Expertise in sales operations, sales strategy, and process optimization in a SaaS or similar technology-driven environment
  • Proficient in CRM and sales analytics software (e.g., Salesforce, Thoughtspot)
  • Exceptional analytical and quantitative skills with a knack for identifying trends and deriving actionable insights from complex data sets
  • Excellent communication and interpersonal skills, capable of working effectively with diverse stakeholders
  • Ability to thrive in a fast-paced and dynamic environment, managing multiple priorities with attention to detail
  • Strategic thinking with an execution-focused approach and strong problem-solving skills
  • Experience in designing and implementing effective sales compensation and incentive programs

Celigo reasonably expects to pay a base salary between $150,000.00 per year and $195,000 per year for this position. Actual starting base pay will be determined by skills, experience, geographic location, and other non-discriminatory factors permitted by law. Total compensation may also include variable incentives, benefits, or other perks as outlined in any formal employment offer made.

Why Celigo

Celigo is a Visionary in the 2024 Gartner Magic Quadrant for iPaaS, a 2024 Gartner Customer Choice for iPaaS, a G2 iPaaS Leader, and a recognized leader in AI.

  • Remote-first culture
  • Competitive compensation
  • High-growth, collaborative, and inclusive work environment
  • Starting with your first year, we offer 3-weeks of vacation, wellness days, and holidays to recharge and spend time with family and friends
  • Generous benefits package, including parental leave
  • Monthly tech stipend
  • Recognition opportunities

Diversity, Equity, and Inclusion

As a company, one of the values we hold most dear is fostering a safe, collaborative environment to bring out the best in us, so we created our Taking a Stand Initiative. Our TAS initiative is a volunteer committee open to all Celigans, with strong representation from underrepresented voices within our company. We believe, unequivocally, that everyone deserves to be in a place where they feel welcome as they are. Learn more about Taking a Stand.

Celigo is proud to be an equal-opportunity workplace. We are committed to equal employment opportunities regardless of race, color, ancestry, national origin, religion, creed, age (40 and over), disability (physical or mental), sex, gender (including pregnancy, childbirth, breastfeeding, or related medical conditions), sexual orientation, gender identity, gender expression, medical condition, genetic information, marital status, condition (associated with cancer, a history of cancer, or genetic characteristics)military and veteran status, or any other characteristic protected by applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

Employees and applicants are also protected against retaliation. Consistent with federal and applicable state laws, acts of retaliation against an employee or applicant who engages in protected activity, such as reporting discrimination or harassment or participating in the EEO process, whistleblowing, or the exercise of any appeal or grievance right provided by law will not be tolerated by Celigo.

#LI-PM1


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