Senior Manager of Operations

2 days ago

Provo, Utah, United States SUSE Full time

About Us

Always open. Our code, our culture, our opportunities. Leading open innovation without limits. We are SUSE.

SUSE is a global leader in innovative, reliable and secure enterprise open source solutions, including SUSE Linux Enterprise (SLE), Rancher and NeuVector. More than 60% of the Fortune 500 rely on SUSE to power their mission-critical workloads, enabling them to innovate everywhere – from the data center to the cloud, to the edge and beyond. SUSE puts the "open" back in open source, collaborating with partners and communities to give customers the agility to tackle innovation challenges today and the freedom to evolve their strategy and solutions tomorrow.

We are open in our roots and open in our approach, striving to be the most trusted open innovator in the World. Openness extends beyond our technology. Our vibrant community thrives on diversity and connectivity without borders.

Senior Manager of Operations

Job Description

SUSE is an Open Source software pioneer and market leader with a fast-paced, exciting environment at the leading edge of Enterprise Linux, Enterprise Container Management (ECM) Solutions, and Edge Computing.

About Enterprise Container Management (ECM)

SUSE's Enterprise Container Management portfolio offers a full spectrum container management solution covering Rancher, Harvester, Longhorn & container security with Neuvector.

About the Role

The Director of Operations for SUSE's Enterprise Container Management business unit reports into the VP of Product and Operations and will assist the business unit with program management for strategic initiatives, partner with Finance to manage and draft budgets, run stakeholder communications like Quarterly Business Reviews, Customer Advisor Reviews and internal stakeholder interlocks and provide general business intelligence required to inform the leadership teams in their business decisions.

Key responsibilities

  • Strategic Programs: Lead strategic initiatives that include a cross functional set of internal and external stakeholders
  • Stakeholder Management: Serving as a liaison between the ECM business unit leadership team, and other senior executives, internal teams, and external partners. Managing communication and relationships with key stakeholders to ensure product success.
  • Financial Management: Actively observe business unit financial performance and provide data points needed in financial planning
  • Business Intelligence: Measure and refine KPIs that help determine successful execution of the business goals
  • Cross-Functional Collaboration: Facilitating effective communication and collaboration between product management, engineering, marketing, sales, customer support, and other departments
  • Process Optimization: Streamlining and improving product management processes to enhance efficiency, reduce time-to-market, and increase quality.
  • Continuous Improvement and Innovation: Promoting a culture of innovation and continuous improvement within the product management teams, by staying updated on industry best practices.

Preferred Experience and Skills

  • Project and Program Management Background: Experience in project and program management with a focus on managing timelines and deliverables is required.
  • Communication and Storytelling: Ability to convey complex concepts in simple but resonating ways, in form of documents and presentations
  • Cross-Functional Collaboration: Previous roles that involved extensive cross-functional collaboration, especially with engineering, product, marketing, and sales teams.
  • Stakeholder Management: Experience in managing relationships with stakeholders, both internal (executives, team members) and external (partners, clients).
  • Change Management: Background in managing transitions, organizational changes, or shifts in strategy, with a focus on minimizing disruptions and ensuring a smooth transition.
  • Innovation and Ideation: Exposure to fostering a culture of innovation, encouraging creative thinking, and driving new product ideas.

Personal Attributes

  • Strong Communication: Excellent verbal and written communication skills to articulate vision, goals, and strategies clearly to the team and stakeholders.
  • Bias for action and ability to work across multiple concurrent initiatives
  • Collaborative mindset: You demonstrate the ability to build strong relationships cross-functionally, since the role involves working and collaborating with multiple stakeholders, disciplines, and business units across the company.
  • Self-motivated, able to handle ambiguity and work independently in a remote setup.

Job

Quality

What We Offer

We empower you to be bold, driving your career to create the future you want. We celebrate and reward your achievements.

SUSE is a dynamic environment that is evolving rapidly, thus requiring agility, strong entrepreneurship and an open mind.

This is a compelling opportunity for the right person to join us as we continue to scale and prosper.

If you're a big thinker, obsessed by execution and thrive in a dynamic environment in which you can tangibly create a lasting legacy, then please apply now

We give you the freedom to be yourself. You will work in a global community of unique individuals – like you – with different backgrounds, talents, skills and perspectives. A truly open community where everyone is welcome, has a voice and is encouraged to reach their full potential regardless of age, gender, race, nationality, disability, sexual orientation, religion, or any other characteristics.

Sounds like the right fit for you? Click Apply to submit your resume. A recruiter will contact you if your skills match our current or any future positions. In the meantime, stay updated on the latest SUSE news and job vacancies by joining our Talent Community.

SUSE Values

  • We are passionate about customers
  • We are respectful and inclusive
  • We are empowered and accountable
  • We are trustworthy and act with integrity
  • We are collaborative
  • We are SUSE

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