Senior Lead Business Operations Manager
2 weeks ago
About Lumen
Lumen connects the world. We are igniting business growth by connecting people, data and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust and transparency. People power progress.
Lumen's commitment to workplace inclusion and employee support shines bright. We've made the Newsweek 2024 Greatest Workplaces for Diversity list and achieved a perfect score of 100 on the Human Rights Campaign Corporate Equality Index (CEI) for the fifth consecutive year. Plus, we're the top employer in the communications and telecom industry, ranking 12th overall across all industries in The American Opportunity Index.
We're looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.
The RoleThe Business Operations and Program Management team provides support to the Lumen commercial teams by providing strategic guidance and scaled support needed to enable the growth of the business. In this role, you will help us build our strategy and goals, manage complex organizational and communications initiatives, identify areas of risk and opportunity, and provide clear deliverables that influence leadership and help evolve the Lumen Commercial organization.
The Main Responsibilities- Drive the creation of organizational goals and planning (programs, projects), in alignment with Lumen's strategy.
- Facilitate collaboration with finance, operations, marketing, sales, and product teams to gather essential information and insights to drive results against goals.
- Act as a strategic partner to Commercial leadership providing insightful guidance and direction. Identify potential roadblocks and risks to mitigate and adapt strategies and tactics in response to changing business strategies and feedback.
- Manage and consult on internal communications aspects of strategic programs to ensure internal and external audiences receive clear communications during times of uncertainty and change. Key meetings and communication sockets to support include Board, earnings, Senior Leadership Team (SLT), and Monthly Business Reviews (MBRs), etc.
- Work closely with internal stakeholders to ensure alignment and coherence in messaging across the organization.
- Bachelor's degree in a relevant field (business, communications, etc); Master's preferred.
- 5+ years in a strategy consulting role with a track record of effective strategy implementation.
- Skilled in collaboration with diverse teams, including finance, marketing, and product.
- Exceptional storytelling and analytical abilities to craft and validate impactful narratives for high level meetings.
- Leadership skills that foster teamwork, innovation, and accountability.
The starting salary for this role differs based on the employee's primary work location. Employees typically do not start at the top of the range, though compensation depends on each individual's qualifications.
Location Based Pay Ranges
$ $125890 in these states: AR, ID, KY, LA, ME, MS, NE, SC, and SD.
$ $132510 in these states: AZ, AL, FL, GA, IN, IA, KS, MO, MT, NM, ND, OH, OK, PA, TN, UT, VT, WV, WI, and WY.
$ $139140 in these states: CO, HI, MI, MN, NV, NH, NC, OR, and RI.
$ $145770 in these states: AK, CA, CT, DE, DC, IL, MD, MA, NJ, NY, TX, VA, and WA.
As with the pay range variety that's based on the region of a country, specific offers are determined by various factors such as experience, education, skills, certifications and other business needs.
Requisition #: 333599
Background Screening
If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page. Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Equal Employment Opportunities
We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.
Disclaimer
The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.
Salary RangeSalary Min :94420
Salary Max :145770
This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.
This position is eligible for either short-term incentives or sales compensation. Director and VP positions also are eligible for long-term incentive. To learn more about our bonus structure, you can view additional information here. We're able to answer any additional questions you may have as you move through the selection process.
As part of our comprehensive benefits package, Lumen offers a broad range of Health, Life, Voluntary Lifestyle and other benefits and perks that enhance your physical, mental, emotional and financial wellbeing. You can learn more by clicking here.
Note: For union-represented postings, wage rates and ranges are governed by applicable collective bargaining agreement provisions.
Application Deadline
06/07/2024
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