Education & Youth Services Manager

1 week ago

Louisville, Kentucky, United States International Rescue Committee Full time

The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 50 countries and more than 25 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future.

Scope of Work:

The Education & Youth Services Manager leads IRC Louisville's education and youth services focused programming for children and youth ensuring that the Education & Youth Services team continues to grow and adapt to the meet the needs of internal and external stakeholders. They manage program development and implementation, ensure compliance of services within grants and contracts, participate in program fundraising and partnership development, and represent IRC Louisville in local forums on education and youth services issues.

Major Responsibilities:
Responsibilities include, but are not limited to:

Program Leadership

  • Lead departmental strategic planning in line with IRC's organizational strategy (Strategy100), the Louisville office Strategic Action Plan and vision for RAI Education & Youth programs.
  • Build and Foster relationships with key education and youth service stakeholders and providers in the Louisville area.
  • Support Program Coordinator to design evidence-based programs in line with RAI network approaches to high quality Education and Youth programming.
  • Provide leadership and vision to ensure that the Youth team continues to grow and adapt to meet the needs of internal and external stakeholders.
  • Develop, implement, and ensure compliance of internal program-specific policies and procedures in line with relevant organizational, federal, state, and local policies, procedures, laws, and regulations, including (but not limited to) those related to safeguarding, safety, security, data management, confidentiality, etc.
  • Coordinate closely with other program managers and IRC staff to ensure seamless delivery of services to clients utilizing a client-centered service model.
  • Report regularly to the Deputy Director on activities and results as well as areas of concern.
  • Participate as active member of the IRC in Louisville's Senior Management Team (SMT) and facilitate interdepartmental communication and information sharing.
  • Represent the Youth team within the IRC network in conferences, working groups and other contexts.

People Management

  • Manage a team in accordance with IRC's People Manager Standards, including leading Youth Program team members and formally evaluate team and individual performance to ensure objectives have been met.
  • Recruit, train, and provide ongoing support to staff in all aspects of Education and Youth Services responsibilities.
  • Promote staff participation in RAI networking and learning opportunities.

Resource & Partnership Management

  • Effectively support the development of all Youth proposals and service contracts, their implementation, compliance, and completion.
  • Develop program budgets in collaboration with Deputy Director, Finance, and Development teams. Oversee program budgets and manage expenses to ensure costs are maintained within allocated budgets.
  • Ensure accurate and timely reporting of services and programmatic data to donors and all relevant parties.
  • Serve as Education & Youth Services team point person for collaboration and correspondence with external stakeholders including partner agencies and service providers.

Job Requirements:

Education: Bachelor's degree required; advanced degree in education, child psychology, social work or relevant field strongly preferred.

Work Experience:

  • Minimum of five years progressive work experience in education and/or youth development programming.
  • Minimum of two years' experience managing multiple, complex education programs including staff management, program development, monitoring, and evaluation, and advocacy experience.
  • Experience working with English Language Learning students essential.

Demonstrated Skills & Competencies:

  • Previous grant writing and management experience; strong analytical, training, oral and written communication skills; excellent written and oral communication skills.
  • Solid diplomacy, relationship building and networking skills; ability to effectively manage internal and external relationships, including community stakeholders and donors.
  • Previous financial management experience, including proven effective management of budgets.
  • Excellent interpersonal skills: ability to work successfully in a cross-cultural environment.
  • Solid organizational skills with ability to multi-task, set priorities, manage time, and meet deadlines. Flexibility and the ability to work well under pressure is essential.

Working Environment:

  • A combination of standard office environment and 'field' time within the service delivery area to perform the above outlined responsibilities.
  • May require occasional weekend and/or evening work.

Compensation: Posted pay ranges apply to US-based candidates. Ranges are based on various factors including the labor market, job type, internal equity, and budget. Exact offers are calibrated by work location, individual candidate experience and skills relative to the defined job requirements.

Gender Equality: IRC is committed to narrowing the gender gap in leadership positions. We offer benefits that provide an enabling environment for women to participate in our workforce including parental leave, gender-sensitive security protocols and other supportive benefits and allowances.

Equal Opportunity Employer: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

US Benefits: The IRC offers a comprehensive and highly competitive set of benefits. All US employees are eligible for sick time, a 403b retirement savings plans: up to 4.5% immediately vested matching contribution, plus an 3-7% additional IRC contribution, and an Employee Assistance Program which is available to our staff and their families to support in times of crisis and mental health struggles.

In addition, full-time employees are eligible for 10 US paid holidays, 20-25 paid time off days, disability & life insurance, medical, dental, and vision insurance (employee contribution starting at $135, $7, and $5 per month respectively) and FSA for healthcare, childcare, and commuter costs. Part-time employees are eligible for a proportionate amount of paid time off. These additional benefits apply to employees who work at least 6 months within a 12 month time period.


Standard of Professional Conduct:The IRC and the IRC workers must adhere to the values and principles outlined in the IRC Way – our Code of Conduct. These are Integrity, Service, Accountability, and Equality.

Commitment to Gender, Equality, Diversity, and Inclusion: The IRC is committed to creating a diverse, inclusive, respectful, and safe work environment where all persons are treated fairly, with dignity and respect. The IRC expressly prohibits and will not tolerate discrimination, harassment, retaliation, or bullying of the IRC persons in any work setting. We aim to increase the representation of women, people that are from country and communities we serve, and people who identify as races and ethnicities that are under-represented in global power structures.

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