Client Advisor

2 weeks ago

Livermore, California, United States Moncler Spa Full time

POSITION OVERVIEW:

The Stock Controller partners with the store operations and sales team as well as Management to execute all operational duties and ensures compliance with company procedure.

RESPONSIBILITIES:

  • Ensure the Moncler USA Service standards are executed consistently
  • Manage inventory, shipping and receiving procedures
  • Provides Customer Service to customers in regards to repairs and return of merchandise
  • Achieve inventory level accuracy including UPT updates
  • Ensure stock/product both back of house and front of house are maintained to operations guidelines
  • Effectively supports all store staff to comply with all company initiatives (Inventory Maintenance, back-of-house Operations procedures, etc.)
  • Oversee incoming and outgoing shipments and guide staff for store inventories
  • Partners with all Stock Associates to maintain accurate inventory levels at all times
  • Adheres to all Company Operational Policy and Procedures as established by the Retail Operations Manager
  • Additional responsibilities as assigned

QUALIFICATIONS:

  • Minimum of 2 years Retail Operations experience
  • Prior experience in luxury retail preferred
  • Proven track record of successful inventory count, maintenance and availability reports
  • Proficient computer knowledge (MS Word, Excel and Outlook)
  • College Degree preferred ELIGIBILITY REQUIREMENTS:
  • Must have authorization to work in the country of employment
  • Must be willing to work overtime with short notice
  • Must be 18 years or older

DESIRED CHARACTERISTICS:

  • Results-driven and customer focused
  • Ability to communicate with co-workers and customers alike
  • Possess strong leadership qualities and can drive a team
  • Possess strong attention to detail and can work with numbers
  • Ability to read and analyze reports and perform fundamental calculations
  • Ability to move or handle merchandise and boxes throughout the store, generally weighing 0-40 pounds
  • Ability to operate and use all equipment necessary to run the store
  • Ability to work varied hours and days to ensure store is fully operational
  • Ability to stand and walk for majority of a 40-hour work week

Moncler includes a reasonable estimate of the hourly rate range for this role. This takes into account the wide range of factors that are considered in making compensation decisions; including but not limited to business or organizational needs, skill sets, experience and training, licensure, and certifications. A reasonable estimate of the current base hourly range is $18 per hour to $20 per hour.

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