FT Customer Care Specialist

Found in: beBee jobs US - 2 weeks ago

Ceiba, United States Kate Farms Full time
[Customer Service / Fully Remote] - Anywhere in U.S.
/ Competitive pay / Medical, dental, vision & life / PTO / 401k - As a Customer Care Specialist you'll:

Provide exceptional customer service by promptly responding to inquiries and resolving issues through various phone, webform, email, and live chat channels; Maintain a consistent and professional tone in all customer interactions, ensuring a positive and helpful experience; Collaborate with cross-functional teams to address customer inquiries, ensuring effective resolution and timely feedback; Identify opportunities to improve customer satisfaction and contribute to developing and implementing customer service initiatives.

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Associated topics:
agent, call center representative, call center specialist, customer care specialist, customer service specialist, product support, representative, service agent, support, system support