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patient registrar

3 months ago


Baltimore, Maryland, United States Johns Hopkins Medicine Full time

Patient Registrar Position Summary:

To provide pre-registration, registration and discharge services for patien6ts in the ambulatory clinics. Overall functions include telephone utilization, insurance verification, chart preparation, cash collection activities, and lab/test preparation.

Patient Registrar Key Accountabilities:

  • Performs receptionist duties such as setting up appointments, pre-registrations, registrations, and discharge process in accordance with departmental standards.
  • Ensures that appointments, clinic notes, and consults are mailed or faxed out in a timely manner.
  • Demonstrates sound understanding of computerized registration system and manual back-up system during computer down time.
  • Verifies insurance data and obtains and documents authorizations for care as required by various insurance agencies.
  • Performs all cash collection procedures accurately and courteously at the time of registration.
  • Follows physician written instruction at discharge to ensure appropriate scheduling of appointments and tests.
  • Assists with the quality management program activities of the department in order to participate in ensuring quality goals are met and maintained.
  • Knows, understands and abides by the policies and procedures of JHBMC.

Work Schedule: FT, Day shift, 40 hrs/wk

Work Location: Baltimore, MD

Patient Registrar Qualifications:

  • High school diploma and 6 months of previous experience.
  • Analytical skills to gather and interpret data in situations in which the information or problems are relatively routine.
  • Ability to exchange information on factual matters, schedule appointments, greet visitors, explain Medical Center policies, and/or relay messages to appropriate personnel.
  • Courtesy and tact when dealing with patients, visitors and medical center employees.

JHM prioritizes the health and well-being of every employee. Come be healthy at Hopkins

Diversity and Inclusion are Johns Hopkins Medicine Core Values. We are committed to creating a welcoming and inclusive environment, where we embrace and celebrate our differences, where all employees feel valued, contribute to our mission of serving the community, and engage in equitable healthcare delivery and workforce practices.

Johns Hopkins Health System and its affiliates are drug-free workplace employers.