Shop - Seller Strategy & Benchmarking Program Manager - Beauty
2 weeks ago
TikTok Shop - Seller Strategy & Benchmarking Program Manager - Beauty
Seattle
Regular
Operations
Job ID: A167558
Responsibilities
Company Overview TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo. Why Join Us Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible. Together, we inspire creativity and bring joy
- a mission we all believe in and aim towards achieving every day.
To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At TikTok, we create together and grow together. That's how we drive impact
- for ourselves, our company, and the communities we serve.
Join us. Team Overview The commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated.
We aim to bring discovery, inspiration, and joy back to shopping by making TikTok the commerce channel of choice for merchants, creators, and partners. For years, TikTok has played a central role in the shopping journey for the Beauty category with #TikTokMadeMeBuyIt. Beauty is one of the most influential & fastest-growing categories at TikTok Shop, and we are looking for an ambitious and pragmatic Business Development Leader to step-change the pace of brand & seller acquisition to accelerate Category growth.
About the Role The Seller Strategy & Benchmarking Program Manager will help the Beauty Category manage seller success at scale by analyzing seller performance, establishing benchmarks for what 'good' content commerce looks like, providing seller-facing scorecards, and developing insights & recommendations that drive Category growth. This role will partner closely with both Category Management teams and Data Science to develop sub-category level insights & benchmarks that will help the Category team better educate sellers across Enterprise, Mid-Market, and SMB to improve the right inputs to their business on TikTok Shop.
Based on these insights, the Program Manager will also lead initiatives and cross-functional projects that help step-change the trajectory of the Category. You will work closely with a team of category managers, creator specialists, and cross-functional partners, including data science and strategy. Responsibilities
- Analyze overall category and sub-category performance, deep-dive key inputs that differentiate seller performance
- Partner with Category leaders to set the right benchmarks for key inputs and outputs at a sub-category and category level
- Develop a seller scorecard framework and leverage Data Science as well as self-service analytical tools to create and refine seller performance score cards, and produce high-quality, seller-facing collateral that can drive seller success
- Partner with category managers to embed data-driven, strategic insights & recommendations into seller meetings, negotiations, and business development processes
- Deep-dive seller performance, generate insights and make recommendations for initiatives that will improve seller & category performance
Qualifications
Minimum Qualifications:
- 3+ years' experience with business analysis to make strategic recommendations
- 2+ years' experience creating client
- or merchant-facing presentations, pitch-decks, or papers
- Strong analytical skills and proficiency in data analysis tools such as Tableau, Domo, or equivalents
- Detail-oriented with strong organizational and project management skills
- Support strategic projects to drive platform growth, including GMV, buyer CRM, seller program adoption rate and other key metrics with cross-functional partners such as marketing, seller management, and operations
Preferred Qualifications:
- Experience in highly data-driven, external-facing roles such as Merchandise Planning in retail, Consulting, Investment Banking
- Quick learner, proactive and resilient.
Ability to thrive in ambiguity and adjust fast to change.
- Structured and original thinking, good data sense, analytical skills and judgment capability.
- Excellent communication and cross-team collaboration, skilled at moving things forward.
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy.
To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too. TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws.
If you need assistance or a reasonable accommodation, please reach out to us at
Job Information
The base salary range for this position in the selected city is $ $143555 annually.
Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.
Our company benefits are designed to convey company culture and values, to create an efficient and inspiring work environment, and to support our employees to give their best in both work and life. We offer the following benefits to eligible employees:
We cover 100% premium coverage for employee medical insurance, approximately 75% premium coverage for dependents and offer a Health Savings Account(HSA) with a company match. As well as Dental, Vision, Short/Long term Disability, Basic Life, Voluntary Life and AD&D insurance plans. In addition to Flexible Spending Account(FSA) Options like Health Care, Limited Purpose and Dependent Care.
Our time off and leave plans are: 10 paid holidays per year plus 17 days of Paid Personal Time Off (PPTO) (prorated upon hire and increased by tenure) and 10 paid sick days per year as well as 12 weeks of paid Parental leave and 8 weeks of paid Supplemental Disability.
We also provide generous benefits like mental and emotional health benefits through our EAP and Lyra. A 401K company match, gym and cellphone service reimbursements. The Company reserves the right to modify or change these benefits programs at any time, with or without notice.
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