it specialist

Please limit your resume to 5 pages. If more than 5 pages are submitted, only the first 5 pages will be reviewed to determine your eligibility/qualifications.

This is a Direct Hire Authority (DHA) solicitation utilizing the DHA for Business & Technical Management to recruit and appoint qualified candidates to positions in the competitive service.

About the Position: The pay band NH-03 includes the General Schedule grade equivalent to GS-12/13.

• Responsible for discussing and helping the customer with their business requirements for a wide range of system and process improvement projects as well as support complex daily operations within SAP modules.
• Responsible to work with and peer review all documents, review and document work in SAP and ServiceNow ticketing systems, and provide feedback.
• Introduces SAP "best practices" to the customer and work alongside the change management team in order to roll out daily operations/support, project work, and these best practices.
• Serve as an SAP BASIS Administrator supporting the U.S. Army's Communication Electronics Command Software Engineering Center mission of supporting the Army Enterprise Resource Planning (ERP) financial and logistics systems.
• Perform data and transactional SAP system configuration of standard SAP solutions, and support system, technical, and environment refreshes along with other major SAP architectural upgrades.
• Establish precedents in application of problem-solving techniques to enhance existing processes.