Technical Supervisor

4 weeks ago

Jacksonville, Florida, United States CBRE Full time

Technical Supervisor

Job ID

165923

Posted

03-May-2024

Service line

GWS Segment

Role type

Full-time

Areas of Interest

Engineering/Maintenance

Location(s)

Jacksonville - Florida - United States of America

CBRE Global Workplace Solutions (GWS) works with clients to make real estate a significant contributor to organizational productivity and performance. Our account management model is at the heart of our client-centric approach to delivering integrated real estate solutions. Each client is entrusted with a dedicated leader and is supported by regional and global resources, demonstrating the industry's most robust platform. CBRE GWS delivers consistent, measurably superior outcomes for our clients at every stage of the lifecycle, and across industries and geographies.

About the role

Leads a group of technicians and ensures effective scheduling, dispatching and execution of all hard services maintenance. The role is responsible for effective and efficient service delivery, maximized technician productivity and minimized customer business interruptions.

What you'll do

  • Provides supervision and leadership of a field service team that ensures the efficient and safe maintenance of client location(s). Develops a detailed daily workforce schedule by technician crew ensuring all skills, requirements and resource availability is met. Schedule includes all planned maintenance work orders, reactive work orders and corrective work orders. Hire, train and develop maintenance staff.
  • Leads all technical training requirements including competency assessments, critical services training and scenario training exercises.
  • Communicates with client and facility occupants to ensure customer satisfaction and enhance opportunities to expand contract scope.
  • Manages/hosts the on-site activity of sub-contractors performing hard services.
  • Available on-call 24/7 to provide telephone assistance or emergency response to the facility.
  • Ensures compliance to all city, state, and federal license and certification requirements. Maintain and submit all records and documents to proper authorities for audit purposes
  • Reviews all work and assures performance in accordance with established safety procedures
  • Participates in scheduling meetings with operational partners/customer to finalize priority of work orders, optimum downtime windows, and necessary lead times.
  • Work with Productivity Coordinators and customer (if required) to determine resource availability and level the work force schedule.
  • Maintains accurate metrics on the performance of maintenance tasks and provide timely reports to the Site Manager.
  • Follows all company policies and procedures and adheres to company polices.
  • Performs other duties as needed.
  • Reasonable accommodations may be made to enable individuals with disabilities to complete the essential functions.

What you'll need

  • Technical education with 7 plus years of related experience.
  • Demonstrated leadership and management experience
  • Knowledge and experience with EHS and regulatory requirements.
  • Knowledge and understanding of CMMS systems (demonstrated knowledge of MS Office and MS Project highly desirable).
  • Strong written and verbal communications skills.
  • Requires basic knowledge of financial terms and principles. Ability to calculate simple figures such as percentages.
  • Demonstrated organizational and planning skills. Demonstrated ability to read standard blueprints, machine and process drawings. Have the ability to sketch or redline existing drawings.

Why CBRE?

A culture of respect, integrity, service, and excellence crafts our approach to every opportunity

We are guided by the needs of the cities we inhabit, the communities we build and the world we thrive in.

Benefits

  • Benefits start 1st of the month: Medical, dental vision, PTO, 401k, etc.
  • Internal advancement available after 6 month mark
  • Competitive Pay

Disclaimers

  • Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.

Equal Employment Opportunity: CBRE is an equal opportunity employer that values diversity. We have a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.

Candidate Accommodations: CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company's success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at or via telephone at U.S.) and Canada).

NOTE: Some, but not all, of our positions may have an additional requirement to comply with COVID-19 health and safety protocols, including COVID-19 vaccination proof and/or rigorous testing. If you have questions about the requirement(s) for this position, please inform your Recruiter.

CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)


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