East Coast Regional Account Manager
4 weeks ago
Organization Overview:
Venture Drilling Supply is a family-owned and operated distributor of Water Well, Geothermal, and Mining Drilling equipment with nationwide territories. As one of the largest distributors in the industry, we have a rare opportunity for a position as a Regional Account Manager in our company. Due to the general growth of the population, the infrastructure to support it, and decarbonization efforts, our markets are experiencing continuous growth.
Job Description: This role is a base salary plus commission compensation.
Venture Drilling Supply is searching for a Regional Account Manager to facilitate the expansion of our Eastern territory. The role will be responsible for creating and implementing sales strategies to drivebusiness growth in the designated region. They will also maintain relationships with existing clients and expand our customer base by identifying new opportunities.
This role will primarily focus on the Water Well and Geothermal markets. As a steward of our customers, this position will be responsible for understanding the customers' needs and proactively and effectively meeting them with our product and service offerings. The effective management of this region will hinge upon the successful development, management, and execution of sales against yearly projections and budgets. This role will act as the primary strategic advancer of our brand in the defined region.
Our aim is to ensure our customers are successful in their drilling operations. Since this role is the the primary interface to our brand for the region identified it is responsible for properly managing the customer's expectations and their perception of our brand.
Our Core Values:
To be successful in this role, the candidate should be capable of embracing each core value and actively employing them in their daily operations. These are not semantics. They mean something specific to the company as a foundation for our health and success.
What this looks like in action:
- Give Back - Participate in our efforts as a company and as an individual to reach out and provide a helping hand to those in need.
- Be Strategic - Start everything with an identified purpose and expected results, ensuring your efforts are aligned with ours.
- Take Risks - Be willing to be bold with your strategy and how you execute it.
- Invest in People - Take the time to develop coworkers, educating them on the knowledge you can share.
- Lead with Principle - Do what you say you'll do when you say you'll do it. Honor your commitments. Be transparent about risks, putting yourself in the shoes of others to empathize with their perspective.
- Work with purpose - Know why you're working and what it is you're working for, and then work diligently towards those things.
The Regional Account Manager will maintain and establish relationships with drilling companies, operators, and corporate organizations that use or adopt our products. They will also learn or possessk nowledge of the drilling industry and the products we sell and support. Additionally, this position will require reviewing, generating, and managing data as we strategically pursue our markets.
Job Responsibilities:
- Perform Customer need evaluations regularly
- Operate with KPI's that indicate successful relationships for both the customer and VDS
- Manage your work against these KPI's
- Properly and proactively manage customer data like account information, employee information, and other data points used for each customer account
- Properly understand customer expectations and set them up for success
- Develop solutions to problems that may arise in a timely and collaborative manner
- Communicate frequently and track all interactions using VDS software intended to manage customer accounts
- Report on customer needs and our ability to meet them
- Proactively develop sales forecasts in order to meet market demand and comply with budget
- Craft and deliver sales strategies to achieve the sales goals
- Conduct bi-annual regional market analysis to understand customer desires and bridge the gap with offerings
- Strategically participate in events to manage return on investment in attendance and promotion
- Develop marketing strategies for the region based on product fit for the market demand
- Foster a positive brand reputation with relevant media outlets directed at the region
- Advocate for brand recognition and solutions related to problems faced by the industry in the region
- Develop and maintain a strong customer satisfaction strategy
- Communicate gaps identified in customer satisfaction to the team regularly and promptly
- Bachelor's Degree and or at least ten years of experience as a revenue driver in the drilling industry.
- Significant experience working with various revenue channels, distribution, and fulfillment models.
- Possess a confident presence with strong verbal and written communication skills.
- Proven ability to communicate across various departments.
- Excellent problem-solving skills and ability to work under pressure.
- Strong analytical skills with the ability to make informed business decisions and recommendations.
- Ability to thrive in a cross-functional environment, exceptionally resourceful, detail-oriented, and highly organized.
- Results-driven, proactive, positive attitude, accountable, and drives projects to completion.
- Proven ability to multi-task and work well under pressure in fast-paced environments.
- Flexibility to travel for client needs, events, and equipment commissioning.
- Participate in mentorships, live meetings, trade shows, and continuing education that keep you connected and provide valuable opportunities for personal and professional growth.
- Industry-specific and drilling manufacturer-specific training provided
- Minimal weekend work, rarely and only when absolutely necessary
- Full-time steady employment, not seasonal. We don't lay off simply because things temporarily slow down.
- A people-first workplace that honors balance and productivity. We strive to limit the stress and drama within our industry.
- A company that prioritizes you and gives back. We reinvest in our employees, adding benefits whenever possible. Plus, we're committed to positively impacting the community through charitable contributions.
- 8 paid holidays and 15 paid PTO days
- Medical, dental, and vision with 62% medical premium covered for employees
- 401K with a 4% match on a 5% employee contribution
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