Guest Assistant

2 weeks ago

San Francisco, California, United States Hilton San Francisco Union Square Full time
Come join the team at Hilton San Francisco Union Square where you will find yourself at the center of all the fun. More importantly you will be part of a team that was ranked #1 on Great Places to Work and on Fortune's World's Best Workplaces list

The team is currently seeking an enthusiastic Guest Assistant that will deliver a welcoming and memorable guest experience from the moment our guests arrive.

Ideal candidates for this role will possess:

Minimum of six months customer service experience.
Ability to work a flexible schedule that includes weekdays, weekends, evenings, and holidays is required.
A guest forward service heart
Assists Bell staff transporting luggage and packages to guest rooms and maintaining records of same. Maintains supplies for bell staff. Answers general interest calls to the area. RequirementsWhat are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences.
Integrity - We do the right thing, all the time.
Leadership - We're leaders in our industry and in our communities.
Teamwork - We're team players in everything we do.
Ownership - We're the owners of our actions and decisions.
Now - We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes: Quality
Productivity
Dependability
Customer Focus
Adaptability
What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all

Probationary Rate: $21.58 per hour

Full Rate: $28.77 per hour

#LI-LC1

Source: Hospitality Online

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