Golf Shop Attendant

1 month ago

Orlando, Florida, United States Evermore Resort Full time

About Evermore

Evermore Orlando Resort is an innovative 1,100-acre resort adjacent to Walt Disney World featuring centrally owned upscale and upsized vacation rental homes, flats & villas, a luxury Conrad hotel, 36 holes of world-class Jack Nicklaus golf, and a massive 20-acre tropical beach complex around Evermore Bay, our 8-acre crystalline water amenity by Crystal Lagoons. The surrounding beach areas feature zero-entry swim areas, bars, cabanas, private firepits, a lively food hall & gourmet market, a casual dining restaurant, and an event Boathouse that will provide a picture-perfect backdrop for weddings, banquets, and corporate meetings. Evermore is building a team that will bring these experiences to life and is seeking individuals who want the challenge of building this exciting resort experience.

Key Responsibilities:

  • The golf shop staff will provide a warm and welcoming greeting at the start of our guests' round of golf.
  • Checking in golfers and providing information about the course.
  • Assist guests in booking tee times and renting golf clubs.
  • Collecting payment and assisting with any merchandise guests may need for their round of golf.
  • Maintain a clean and organized golf shop, ensuring all merchandise is properly displayed and stocked.
  • Process retail transactions accurately and efficiently, including handling payments and issuing receipts.
  • Assist with inventory management, restocking merchandise, and conducting regular stock checks.
  • Assist guests in renting golf clubs, ensuring proper fitting and briefing on usage.
  • Report any equipment issues or malfunctions to the appropriate personnel for prompt resolution.
  • Maintain accurate records of golf reservations, rentals, and retail sales.
  • Address guest concerns or complaints promptly and professionally, ensuring a positive experience.
  • Performs other related duties as assigned.

Education, Skills, and Experience

  • Attention to detail is a must.
  • Must have Golf Knowledge and be familiar with most golf terminology.
  • Must be computer literate and able to use multiple forms of software including Microsoft Office and Agilysys (Tee Sheet).
  • Must be able to effectively communicate with guests to enhance the scope of their experience and diffuse and resolve guests' concerns.
  • Excellent communication and interpersonal skills
  • Must be highly organized and able to perform multiple tasks in a fast-paced work environment.
  • Problem solving and critical thinking.
  • Inspired to always represent Evermore brand values and standards.
  • Proficient in reading safety procedures and operating guidelines/ instructions in English.
  • Sees the extra mile as their starting point in every interaction.
  • Ability to foster relationships with Team Members, potential clients, and resort guests.
  • Comfortable with starting and maintaining conversations with guests and Team Members.
  • Maintain the resort's integrity and prestige by complying with all golf, sales and operational standards, policies, procedures, manuals, memos and instructions.
  • Must be able to work weekends, rotating schedules and holidays.

Physical Requirements:

  • Must be able to lift up to 25lbs.
  • Ability to stand for extended periods
  • Able to stand, walk, stoop, kneel, bend, and reach periodically.
  • Able to stand for extended periods of time.
  • Subject to environmental conditions, work activities can occur inside and outside.
  • Must be able to lift up to 25lbs.

We are an innovative workplace; seeking great people like you Our Work Culture

Our team is impassioned to master group gatherings in Orlando and aims to inspire guest confidence in the vacation rental experience and goes the extra mile to make the process of planning big trips "easy on purpose". We're building a brand-new hospitality asset class in Orlando and seek those that feel at home in a dynamic, fast-paced environment with a curiosity to seek and deliver outstanding service with a good sense of humor to enjoy the process. We seek quality Team Members who will demonstrate what it means to be a good neighbor to our guests. We offer an inclusive, team-oriented work environment and are working to build the most professional hospitality team in the industry.

We offer our Team Members competitive pay, along with a range of benefits including FREE Life Insurance, FREE Short-Term Disability, FREE Long-Term Disability, and a Wellness program. Additionally, we provide affordable health benefits, including Medical, Dental, and Vision coverage for your dependents. Furthermore, we offer a 401K with employer match, a robust paid time off policy, parental and grandparent leave, as well as family and pet bereavement leave. We also have unique policies in support of our team and significant relationships in their lives. Are you ready to join us? We can't wait to meet you

EOE/M/F/D/V

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