IT Business Analyst

1 month ago


Woburn, Massachusetts, United States Global Channel Management Inc Full time

Provide day-to-day support and troubleshooting of user and application problems within a specific business area.Provide process, functional and technical expertise, within an assigned business area, in the analysis, design, development and implementation of business processes and applications.Collaboratively design customer review and approved solutions with senior team members.Proactively leverage business and functional knowledge of one or more key areas to design solutions that address business needs.Identify operational inefficiencies, conflicting business practices and integration issues, suggesting alternative solutions.Integrate project activities with Quality Assurance and Software Development teams to ensure successful implementation and support of projects.Foster and maintain productive relationships with internal teams and business partners.Maintain all project tasks through the production ticket system or project server on a weekly basis.



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