supervisory medical support assistant

2 weeks ago

Minneapolis, Minnesota, United States Veterans Health Administration Full time

The VA Midwest Health Care Network advocates for a Whole Health System of care in each of the Medical Centers.

This is an approach to healthcare that empowers and equips people to take charge of their health and well-being and live their lives to the fullest.

As an employee operating in a Whole Health System of care, you will operate in a model with three core elements, seeking to create a personalized health plan for each Veteran.

This is done in the context of healing relationships and healing environments and a connection back to the Veteran's community.

This aligns with the Veterans Health Administration (VHA) Mission Statement to Honor America's Veterans by providing exceptional health care that improves their health and well-being.


Major Duties:


Manages and provides overall coordination of the administrative outpatient clinic functions to all of the programs/teams and within the MH ICC at the Minneapolis VA Medical Center.

Responsible for providing the requisite approaches and skills to fully meet the needs of varied operational, administrative and programmatic challenges that affect the organizational efficiency and proficiency of the MHSL as well as its internal and external collaborators within the locality.

Performs analytical and evaluative work associated with line and/or program activities and plans and/or accomplishes special projects.

Performs work in support of purchasing and or procurement of services, products, supplies, equipment requiring a practical knowledge of applicable operations, procedures, programs, policies, and regulations.

Supervisory MSAs at this level plan and direct programs at medical centers and/or satellite outpatient clinics and have full supervisory responsibility for supervising at least one subordinate team leader or supervisor.

Assignments at this level include, but are not limited to:

assigning and evaluating the work of subordinate staff; resolving complex problems to ensure patient services are met; evaluating new products, equipment, and systems in order to make recommendations for improved operations; identifying educational or training needs; making final decisions on selections; evaluating performance, and taking disciplinary action when necessary.

Responsible for extracting and analyzing data in order to provide reports in support of performance measures to senior management.

Responsible for reporting backlogs, difficulties in meeting deadlines, uncooperative physicians, or difficulty in securing information from clinicians or the record.

Is responsible for maintaining the confidentiality of information obtained to carry out required duties.

Work Schedule
:
Monday-Friday, Administrative Days

Compressed/Flexible
:
NA

Telework
:
Not eligible for telework

Functional Statement #

: 000000

Fi

nancial Disclosure Report:
Not required

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