Vendor Specialist

About Us:

Endpoint is an interactive response technology (IRT) systems and solutions provider that supports the life sciences industry. Since 2009, we have been working with a single vision in mind, to help sponsors and pharmaceutical companies achieve clinical trial success. Our solutions, realized through the proprietary PULSE platform, have proven to maximize the supply chain, minimize operational costs, and ensure timely and accurate patient dosing. Endpoint is headquartered in Wakefield, Massachusetts with offices across the United States, Europe, and Asia. Endpoint is a subsidiary of Fortrea Holdings, Inc.

Position Overview:

Reporting to the Associate Director, Contracts and Vendor Management the Vendor Specialist is responsible for partnering across all functions to build direct relationships with key vendors, negotiating contracts and terms & conditions, and collaborating with vendors to develop comprehensive selection and price strategies. This role will work with a variety of vendors and must have the necessary leadership presence and communication skills.

You will be expected to work independently in a rapidly changing environment and be innovative on how to consistently improve.

Working Hours: This role will have the required working hours of Monday - Friday from 10 pm-6 am Manila (GMT +8).

Responsibilities

• Manage all aspects of vendor management and oversight: from sourcing, selection, qualification, contract development, to performance management, continuous process improvement, and offboarding.
• Develop and maintain vendor management policies and procedures.
• Develop and execute RFI's, RFP's, business landscape research, and vendor selection.
• Lead and facilitate all quality and technical aspects of the vendor qualification activities and processes.
• Generate and maintain Endpoint's vendor contract database, license database, and vendor scorecard system.
• Monitor performance and compliance across all vendors, managing risk and issues that may occur.
• Other duties as assigned.

Education

• Bachelor's degree in Finance, Business, Merchandising, Management, or similar fields.

Experience

• 1-2+ years' of experience in negotiations and vendor management.
• 1+ years of information security experience, preferred.
• Experience with all aspects of vendor oversight including but not limited to vendor selection, contract development, SLAs, performance management, continuous process improvement, and writing policies and procedures.
• Knowledge of procurement and vendor management processes, including RFPs and contracts.
• Experience building relationships and working with cross-functional business teams.
• Knowledge of U.S. and international regulatory standards and guidelines, preferred.
• Experience with Microsoft Office applications and DocuSign.

Skills

• Strong leadership and project management skills.
• Strong communication (written and verbal), organizational, and interpersonal skills.
• Demonstrated ability to work in a fast-paced, cross-functional team environment.
• Excellent team-building skills.
• Demonstrated collaboration, negotiation, and conflict resolution skills.
• Ability to communicate and direct vendor activities.
• Ability to solve problems and communicate appropriately.
• Demonstrated ability to conduct root-cause analysis, using various problem-solving techniques.
• Ability to define and execute a project using project management techniques.
• Proactive team player with an enthusiastic high work ethic.
• Demonstrated proficiency in learning new software/tools.

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