IT System Analyst

3 weeks ago

Mesa, Arizona, United States CAE Full time

Role and Responsibilities

JOB TITLE: IT Systems Administrator

DEPARTMENT: IT

LOCATION: Remote

REPORTS TO: IT Manager, Americas

THE COMPANY:

CAE is a high-technology company, bringing the digital and physical worlds closer together to create a safer world. Our vision is to be the worldwide partner of choice in civil aviation, and defence and security, by revolutionizing our customers' training and critical operations with digitally immersive solutions to elevate safety, efficiency, and readiness.


In a class of its own, our mission is to lead at the frontier of digital immersion with high-tech training and operational support solutions to make the world a safer place. If you want to expand your horizons and work in an exciting growing industry read on.

POSITION SUMMARY:

Reporting to the IT Manager you will join the CAE Core IT Team and will be primarily responsible for the support and enhancement of our Flight Training Management applications dedicated to the Flight Training Organization group. You will have the opportunity to train and support users as the System Expert in flight training management, aircraft and simulator maintenance management and associated applications.

PRINCIPAL RESPONSIBILITIES

  • Collaborate with, train and support staff and students at our global flight academies.
  • Ensure application(s) standardized use across the global network.
  • Coordinate with various teams to ensure compliance with internal and external regulatory requirements.
  • Maintain and support training progress monitoring processes.
  • Incident management including bugs and fixes.
  • Test and coordinate application(s) releases with key global personnel.
  • Product(s) improvement review and enhancement.
  • Provide end-user support across the organization, including ad-hoc out of hours' support due to 24/7 nature of the business
  • Collaborate with other IT teams located worldwide in all time-zones

CANDIDATE REQUIREMENTS

The ideal candidate will possess the following:

  • A bachelor's degree or relevant equivalent experience
  • Aviation knowledge and/or experience, minimum 3 years
  • E.g. Dispatching, training records, scheduling, currencies, maintenance, aircraft types
  • Customer service experience
  • Ability to work under pressure and high attention to details
  • Excellent analytical and problem-solving skills using logic and search engines
  • Self-motivated and able to think on one's feet unsupervised
  • Self-starter and collaborative teammate
  • Experienced multi-browser, IOS, and Microsoft 365 user
  • Knowledge of apps such as TalonETA and Talon RMS, Flightlogger, Flight Radar, FlightPro, Pelesys, Foreflight is considered an asset or nice to have.
  • Min. 5 years working in a Global IT environment
  • Ability to work on your own as well as a part of the team, out of hours (overnight /weekends when applicable

SALARY PACKAGE

We offer a competitive salary as well as a range of benefits. This is an excellent opportunity for a driven individual to join a multi award winning company which is the global leader in its field.

Applicants should send their CV and supporting letter by email to

CAE is an equal opportunities employer

Position Type

Regular

CAE thanks all applicants for their interest. However, only those whose background and experience match the requirements of the role will be contacted.

Equal Employment Opportunity

At CAE, everyone is welcome to contribute to our success. With no exception.

As captured in our overarching value "One CAE", we're proud to work as one passionate, boundaryless and inclusive team.

At CAE, all employees are welcome regardless of race, nationality, colour, religion, sex, gender identity or expression, sexual orientation, disability, neurodiversity or age.

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