Site Merchant, Ecommerce

3 weeks ago

Northbrook, Illinois, United States Crate & Barrel Full time

We inspire purpose-filled living that brings joy to the modern home. With a team of more than 8,000 associates spanning 130 store and distribution locations across the U.S. and Canada, we achieve together, drive results and innovate to inspire. Drawn together by a shared passion for our customers and a spirit of fun, we deliver high-quality home furnishings that are expertly designed, responsibly sourced and bring beauty and function to people's homes. From the day we opened our first store in Chicago in 1962 to the digital innovations that engage millions of customers today, our iconic brand is over 60 years in the making—and our story is still unfolding.

We're here for it. We think you should be too. We're looking for a driven professional with an inclusive mindset to join our team as a Site Merchant eCommerce.

The Site Merchant eCommerce will be responsible for implementing digital merchandising strategies and executing the full life cycle of products on the website. They will support and implement on-line merchandise plans and tactics for product line(s) while consistently and thoroughly oversee proofing of site to ensure an excellent customer experience.

A day in the life as a Site Merchant eCommerce...

Move the production process forward by partnering with merchant teams, photo studios, production and copywritersTrack launch readiness to ensure timelines are met and bring visibility to any roadblocks. Ensure on time product launchesBuild sku data in multiple retailer proprietary systems including sku set up and maintenance of sku content including product families, marketing copy, marketing bullets, regulatory information, product images, videos and other assetsEstablish and execute strategies within product categories bringing in both analytics and company events as key driversResponsible for maintaining product integrity, content accuracy as well as taxonomy and categorizationCreate relationships between products to best showcase assortment and encourage cross-sellsSupport strategic merchandising direction of websiteMaintain data integrity of online assortmentRapidly troubleshoot acute live site issues and resolve back end and customer facing issues related to site assets and item dataStrategize and execute new selling opportunities for product assortment and site featuresRegularly collaborate with Merchandising teams throughout the life cycle of skus to develop product expertiseDevelop documentation of category best practices in merchandising style guide and accountability for site execution.Drive conversion and sales by ensuring the product is showcased effectively on siteWhat you'll bring to the table...Maintain a level of product knowledge to ensure product information and presentation are accurateSome experience with digital asset management tools (ie. Web Manager, AS400, PIM, QA environmentals)Incorporate best practices in online merchandising while maintaining overall company, eCommerce and merchandising strategyEffectively utilize all merchandising tools and features to increase salesCommunicate effectively and efficiently with cross-functional partners Customer-centric and resourceful mindsetWe'd love to hear from you if you have...1 year of retail and/or eCommerce Merchandising experience preferredBachelor's degreeHighly organized and exceptional attention to detail and accuracy Ability to quickly learn new processes and systemsAbility to adapt to a fast paced and collaborative environmentStrong communication skills Experience with MS Office and Google Suite

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