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Sr. Desktop Support
4 weeks ago
Contract Duration: 3 Months, contract-to-hire
Required Skills & Experience
- Presents well
- Ability to deal with Executives
- Ability to provide VIP White glove service
- Great communication skills
- Great Follow up
- Onsite (not hybrid or remote) at Corporate Headquarters between 9 and 5:30pm
- Works well independently as well as in a team setting
- Flexible and able to readjust due to changing priorities in an Executive environment.
- MAC Computer skills
- Microsoft Office 365
What You Will Be Doing
Daily Responsibilities- Provides hands-on user support by troubleshooting hardware and software problems for desktop and laptop computers.
- Configures workstations for new users and upgrades existing equipment and software.
- Sets up and maintains network and telecommunication systems.
- Troubleshoots LAN, server and connectivity issues.
- Utilizes ticketing system, when necessary.
- Re-images computers, performs data migrations and restorations, and conducts remote problem solving as needed.
- Must possess a working knowledge of hardware components, hardware configurations, and have strong software experience.
- Experience: Relies on extensive experience to plan and accomplish tasks
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