Business Analyst

3 weeks ago

Estero, Florida, United States Hertz Full time
Job Description

A Day in the Life

The Business Analyst is responsible for maintaining robust execution of resource planning tools to support the organization and for collaborating with all necessary parties. Further, the analyst provides workforce related forecasting, data, and analytical support to field operations in North America, and ensures tactical decisions meet the objectives of the strategic goals of the Company.

This role requires strategic partnership with the Senior Leadership Team, HR Leadership Team, overall HR team, outside counsel and consultants to achieve HR and company goals. The person in this role partners to develop and run workforce analytics.

The starting salary for this opportunity is $75K; commensurate with experience.

What You'll Do
  • Responsible for developing and supporting the implementation of industry-leading resource planning best practice strategies and processes.
  • Collect data from all Hertz systems and conduct trend analyses, both quantitative and qualitative.
  • Solve complex analytical problems using quantitative approaches using unique blend of technical, business mathematical, analytical and data skills
  • Using statistical computer languages to manipulate data and draw insights from large data sets
  • Analyzing data from 3rd party providers
  • Works with stations to develop standard performance metrics, to identify effectiveness in delivery of manpower to daily targets, as well as effectiveness in staffing at optimal headcount.
  • Documents, communicates and mentors stations on the implementation of long-term and short-term manpower planning best practice processes to cost effectively improve service to customers.
  • Works with current Shift-Bid Optimization and Labor Planning Tools to identify opportunities to cost effectively re-position manpower to reduce service defects.
  • Proactively identifies opportunities and specific recommendations to improve operational and cost performance
  • A passion for discovering solutions hidden in large data sets and working with stakeholders/vendors to improve business outcomes.
What We're Looking For
  • Bachelor's degree, required
  • Preferred: Degree in a quantitative field with an emphasis on predictive modeling, including: Statistics, Data Science, Operations Research, Industrial Engineering, Actuarial Science, Mathematics, or Economics
  • 2 years' experience with a proven track record of success in Car Rental, Operations, Project Management, Data Analytics, or Workforce Planning, required
  • Solid understanding of production environment metrics, preferred
  • Expert Proficiency in MS Office Suite
  • Ability to build data visualization in Tableau
  • Solid understanding of SQL
  • Experience querying data from relational databases using SQL
  • Experience using Tableau or similar BI tool
  • Ability to provide analytics, identify trends, communicate, and present insights from the data
  • Analytical mind and discipline to work with multiple objectives against tight timelines
  • Ability to collaborate with stakeholders across multiple levels and functions
  • Demonstrated project/program management skills, preferred
  • Highly organized, self-motivated, customer oriented and able to work independently as well as within a team and with internal business partners
  • Ability to influence others without formal authority
  • Analytical mindset, resilient, and tenacious
  • Flexible and adaptable; ability to work effectively in ambiguous situations
  • Ability to work comfortably across functional and geographical boundaries
  • Excellent oral and written communication skills and experience presenting project status
  • Attention to detail
What You'll Get:
  • The annual salary for this position begins at $75,000
  • Up to 40% off the base rate of any standard Hertz rental
  • Paid Time Off
  • Medical, Dental & Vision plan options
  • Retirement programs, including 401(k) employer matching
  • Paid Parental Leave & Adoption Assistance
  • Employee Assistance Program for employees & family
  • Educational Reimbursement & Discounts
  • Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness
  • Perks & Discounts -Theme Park Tickets, Gym Discounts & more
About Us

The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world.

US EEO STATEMENT
At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture - and our success and reputation as a company.

Individuals are encouraged to apply for positions because of the characteristics that make them unique.

EOE, including disability/veteran

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