Office General

7 days ago

Birmingham, Alabama, United States Spherion Full time

As part of the Release of Information Team, interprets and responds to requests for protected health information.

Responsibilities:
Process all requests for release of information by locating and retrieving the corresponding protected health information in a timely and efficient manner and as prescribed by company policies and procedures. Safeguard and protect the patient???s privacy by verifying the requestor type and release requirements in accordance with HIPAA guidelines and company policy. 25%
Reproduce the requested information according to Service Level Agreement timeframes and in accordance with the authorization and/or legal requirements (e.g., subpoena) and methodology established by the customer or company Record Center (i.e., fax, scan, photocopy). 25%
Identify the status type for the request for information (walk-in, fax request, pre-payment) and enter pertinent data into the release of information tracking application. 15%
Verify the accuracy and quality of reproduced work and data entry prior to providing information to the requestor. Ensure that work is performed in accordance with federal and state statutes. 15%
Generate cover letters (based on the status type), pre-payment notices and invoices and mail information to the requestor. Upon receipt of payment or pre-payment from the requestor, finalize the request in the tracking application and process payment according to Iron Mountain policy. 10% Utilize a variety of computer systems (from the facility and Iron Mountain) and maintain procedural consistency as delineated by the facility and/or Iron Mountain Record Center. 5%

Working hours: 8:00 AM - 4:30 PM

Skills:
Associate's Degree
R.H.I.T. desired

Education:
High School

Experience:
1-4 years

Qualifications:
High School Diploma or GED
A minimum of 1-3 years of customer service experience, records management or healthcare experience required.
Demonstrated ability to maintain a high level of confidentiality regarding patient information. Knowledge of HIPAA preferred.
High comfort level with computer programs and software. Proficiency with data entry functions.
Strong organizational and interpersonal skills; attention to detail and the ability to multitask.
Solid oral and written communication skills.

Long term position in Bham

Spherion has helped thousands of people just like you find work happiness Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Spherion, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Spherion offers a comprehensive benefits package, including health, and an incentive and recognition program (all benefits are based on eligibility).

key responsibilities

Process all requests for release of information by locating and retrieving the corresponding protected health information in a timely and efficient manner and as prescribed by company policies and procedures. Safeguard and protect the patient???s privacy by verifying the requestor type and release requirements in accordance with HIPAA guidelines and company policy. 25%Reproduce the requested information according to Service Level Agreement timeframes and in accordance with the authorization and/or legal requirements (e.g., subpoena) and methodology established by the customer or company Record Center (i.e., fax, scan, photocopy). 25%Identify the status type for the request for information (walk-in, fax request, pre-payment) and enter pertinent data into the release of information tracking application. 15%Verify the accuracy and quality of reproduced work and data entry prior to providing information to the requestor. Ensure that work is performed in accordance with federal and state statutes. 15%Generate cover letters (based on the status type), pre-payment notices and invoices and mail information to the requestor. Upon receipt of payment or pre-payment from the requestor, finalize the request in the tracking application and process payment according to Iron Mountain policy. 10% Utilize a variety of computer systems (from the facility and Iron Mountain) and maintain procedural consistency as delineated by the facility and/or Iron Mountain Record Center. 5%

experience

1-4 years

skills

Associate's DegreeR.H.I.T. desired

qualifications

High School Diploma or GED A minimum of 1-3 years of customer service experience, records management or healthcare experience required.Demonstrated ability to maintain a high level of confidentiality regarding patient information. Knowledge of HIPAA preferred. High comfort level with computer programs and software. Proficiency with data entry functions.Strong organizational and interpersonal skills; attention to detail and the ability to multitask. Solid oral and written communication skills.

education

High School

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