Senior Product Management Associate
Found in: beBee jobs US - 1 week ago
The Wolters Kluwer Medical Education & Medical Practice (MEMP) team is looking for a Product Management Coordinator to provide support to MEMP product management staff and our products.
The Senior Product Management Associate will work with a variety of roles beyond the team including our editorial, marketing, sales, customer support and enablement, market research, UX design, and technology teams.
We offer the opportunity to learn about medical education business models, which are evolving to meet the needs of our technically knowledgeable and time-strapped faculty, students, residents and physicians and institutional customers.
The Senior Product Management Associate contributes to the success of the overall MEMP portfolio through maintenance of existing product, sales and customer-facing product documentation, support of Product Managers and Owners in the research and development of new product, and rollout and adoption of standardized processes within and across teams.
In this remote-friendly role, you will report to the Senior Technology Project & Program Manager in the Health Professional & Education division of Wolters Kluwer.
Essential Duties- Manage and communicate project schedules, track deliverables, coordinate crossfunctional meetings, and regularly report status to team.
- Coordinate documentation templates; maintain updates, meeting notes, and documentation related to products in Confluence.
- Process invoices and track spending against lineitems using spreadsheet software and in coordination with the full team.
- Maintain regular reporting on market penetration, sales, and analytics.
- Utilize internal systems for product record creation and communication of critical product identifiers, pricing, and availability across sales channels.
- Respond to Customer Support requests for information within the same day.
- Assist team with research initiatives, defining yearly priorities, coordinating interviews, communicating with participants, sending honoraria, organizing notes, and tracking results.
- Identify, implement, and enforce process improvements within individual product processes and overall group processes.
Education:
- College degree (BA/BS) or equivalent experience
- Understanding of general project management practices, tasks, tools
- 1+ years experience interning or working with publisher on digital content products
- Proficient to advanced knowledge of Excel formulas and functions, including pivot tables
- Analytical skills with ability to make sound decisions backed up by data
- Interest in Medical Education and Medical Practice publishing markets highly preferred
o Manages day-to-day tasks independently, checking in with and asking questions of managers to ensure quality and timeliness of work
o Manages time effectively, responding to and juggling a changing list of priorities and business needs to meet deadlines.
o Takes a proactive, logical, and systematic approach to solving problems and contributes quality potential solutions that add value for the internal team and customers.
- Annual multiday team meeting
- Computer work and video meetings for long periods of time
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