Banquet Houseperson

The Hilton Baltimore Inner Harbor offers a range of flexible event venues, including outdoor multi-function areas and the largest hotel ballroom in Baltimore, overlooking Camden Yards. Every meeting space features natural light, and our event planners are available to assist with catering, room configuration, and A/V services.

Shift Pattern: Shifts may include AM, PM, weekend, and holidays based on business needs

Pay Rate: $16.20 per hour plus gratuities

Responsible for set-up, break down and cleaning of all banquet spaces and functions. Assisting guest in functions areas as needed.

What will I be doing?

A Houseperson is responsible for supporting Food and Beverage operations to deliver an excellent Guest and Member experience while ensuring cleanliness of all areas and maintaining equipment. Specifically, you would be responsible for performing the following tasks to the highest standards:

Maintain cleanliness of banquet, meeting and conference areas to meet established cleanliness and quality standards
Cleaning includes, but not limited to, cleaning restrooms, vacuuming, mopping, sweeping, shampooing carpets, cleaning/waxing floors, removing trash, stocking and maintaining supply rooms, reporting maintenance deficiencies for repair/replacement and cleaning and removing spots, insects and debris
Ensure equipment is in full working order and report any defects
Project a professional manner to guests and team members
Assist back of house team when requested
Able to lift and Push Banquet Equipment
Assist with set ups to ensure department runs efficiently
Manage the set up relating to Food and Beverage functions in a timely manner
Lift/Pull/Push at least 50 pounds
Comply with hotel security, fire regulations and all health and safety legislation
Attend training provided by the hotel
RequirementsWhat are we looking for? To fulfill this role successfully, you must possess the following minimum qualifications and experience: Basic knowledge of Meeting Rooms Set up, service standards, guest relations and etiquette
Knowledge of appropriate table settings and service ware
Must posses strong organizational skills
Ability to work in outdoor areas
Be familiar with all events happening at the hotel
Ability to perform under pressure effectively for extensive periods of time while maintaining professionalism
What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all

Source: Hospitality Online

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