Secretary (Office Automation)

5 days ago


Boise, Idaho, United States Internal Revenue Service Full time
WHAT IS THE TAXPAYER ADVOCATE SERVICEDIVISION?
A description of the business units can be found at:

Vacancies will be filled in the following specialty areas:
Taxpayer Advocate Service (TAS), Executive Director Case Advocacy (EDCA), Area 7

The following are the duties of this position at the full working level.

Receives, screens, and answers routine telephone calls. Provides telephone and receptionist services to visitors.

Establishes, organizes, and maintains files of correspondence, manuals, and other related information. Maintains the files in accordance with IRS regulatory policies and guidance.

Maintains the manager's calendar by scheduling, canceling and shifting appointments based on the manager's
commitments.

Arranges conferences and meetings, reserves office space, notifies participants and provides pertinent information
and documents to participants. Attends conferences or meetings when required to record and transcribe minutes
from written notes. Prepares minutes of conferences or meetings and distributes as per manager's instructions.

Reviews all incoming mail and correspondence. Reads all incoming correspondence determining proper action.
Prepares written responses when appropriate. Refers to the manager correspondence requiring the manager's
personal attention. Determines deadlines for correspondence requiring suspense dates. Logs and maintains
correspondence and action item suspense data. Follows-up on suspense dates to ensure timely reply to actions and
those actions resulting from meetings and conferences.

This position has career progression.

If you are selected at a grade level lower than the full working level, you may be non-competitively promoted as your career progresses.

For example, you may be hired as a GS-05, but if the position has career progression to GS-11, then you may move from a GS-05 to a GS-11 in as little as three years.



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