Retail Print and Client Services Manager

3 weeks ago

New London, Connecticut, United States Office Depot General Full time

Overview

At Office Depot, Inc., our Print & Client Services Manager reports directly to the General Manager and has ownership of the Print Services area. The Print & Client Services Manager is responsible for engaging and providing an exceptional experience for customers requiring Print services and for promoting the sale of the best solutions & additional products as well as assisting in day-to-day operations and developing store strategies and tactics. The Print & Client Services Manager is expected to quickly build ongoing customer relationships and become a trusted expert by utilizing advanced Print Services knowledge to meet customers' needs. The Print & Client Services Manager is responsible for driving the sales of Print Services by demonstrating a passion for the brand, print solutions, and other products offered to our customers.

The Print & Client Services Manager will also be a 'Key Carrier' and considered the Leader on Duty in the absence of other management. All Full-Time Print & Client Services Managers must be able to work a flexible schedule that aligns with business needs. This includes the ability to work evenings, weekends, and occasional holidays. In addition, Full-Time Print & Client Services Manager positions must be able to perform External Key Carrier responsibilities which include but are not limited to opening and closing responsibilities and being scheduled for those respective shifts.

The essential functions of this position may require you to consent to periodic comprehensive background checks conducted by a third-party.

Primary Responsibilities:

  • Proactively acknowledges and engages every customer in the Print Services area to ensure a positive customer experience. Utilizes and understands the Office Depot, Inc. selling program to promote the sale of the best solution as well as additional Print Services solutions & products. Works to continually develop personal selling skills and specialized product knowledge through sales and service tools provided. Drives Print Services sales by supporting all related current programs, new product launches, external marketing strategies, and special initiatives.
  • Operates all equipment within the Print Services area to maintain efficient production and ensure customers' orders are completed correctly and on-time. Utilizes communication tools to request assistance within the Print Services area and to coordinate the appropriate service for all customers throughout the store.
  • Trains and coaches support staff on the use of new products and tools. Contributes to associate's development through training, communication, recognition, and support.
  • Able to evaluate the size and complexity of orders to determine if a RPF (Regional Print Facility) should be used, per established guidelines. Completes the Perfect Order form for every non-fax order. Manage high-volume copying/printing and ancillary service production (binding/finishing, etc.).
  • Maintains the appearance of the Print Services area in accordance with policy.
  • Responsibilities as an External Key Carrier include but are not limited to: ensuring the safety and security of the building and associates during the absence of others or in conjunction with other managers. Performing opening and closing responsibilities including activation and deactivation of the store's alarm system, cash handling, daily store balancing, and system processing.
  • Performs other duties as assigned

Qualifications and Requirements:

  • High School diploma or equivalent; Bachelors preferred
  • Minimum 3 years' experience and/or training in related field including 2 years retail management experience.
  • Minimum two to years management experience or demonstration of skills and learning through an internal development program
  • Experience in Print Center Operations
  • Basic computer skills
  • Must be the subject matter expert in the Print Services area and associated information systems
  • Must possess advanced selling skills
  • Must possess strong interpersonal and communication skills, which are necessary to establish a selling relationship with customers
  • Must be adaptable to a changing environment
  • Must be able to coach and train others in a professional environment
  • Possess excellent verbal and written communication skills
  • Must possess the ability to use technology applicable to role, and to access information necessary to complete daily responsibilities
  • Must possess ability to process information/merchandise through POS register system
  • Positive and Engaging
  • Action Oriented
  • Integrity, Accountability & Trust
  • Demonstrate passion for the brand, products, services, and solutions offered to our customers
  • Must possess a desire to continually develop personal selling skills and product knowledge
  • Drive for Results
  • Decision Quality
  • Patience

About The ODP Corporation: The ODP Corporation (NASDAQ:ODP) is a leading provider of products and services through an integrated business-to-business (B2B) distribution platform and omnichannel presence, which includes world-class supply chain and distribution operations, dedicated sales professionals, a B2B digital procurement solution, online presence, and a network of Office Depot and OfficeMax retail stores. Through its operating companies Office Depot, LLC; ODP Business Solutions, LLC; Veyer, LLC; and Varis, LLC, The ODP Corporation empowers every business, professional, and consumer to achieve more every day.

Disclaimer: The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification and are not intended to be a complete list of all responsibilities, duties and skills required of associates so classified. Other duties may be assigned.

Pay, Benefits & Work Schedule: You will be eligible to participate in the Retail Store Hourly Management Incentive - a program measured on Store-level Metrics; paid in accordance with the Incentive Plan terms and conditions. The company offers competitive salaries, a benefits package, which includes a 401(k) and more, along with plenty of opportunity to move and grow within our organization For immediate consideration for this exciting position, please click the Apply Now button.

How to Apply: Click the Apply Now button and follow the instructions on each page. When you have completed the application, click the submit button.

Equal Employment Opportunity: The company is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, sexual orientation or any other characteristic protected by law.

We will consider for employment qualified applicants with arrest and conviction records City & County of San Francisco Fair Chance Ordinance.

  • Retail Scan Associate

    3 weeks ago

    New London, Connecticut, United States ScanScape Full time

    Being a shopper yourself, you know stores are packed with products ScanScape visits a variety of stores, not to shop, but to collect information on the products it sells. Our Retail Scan Associates scan barcodes for products in areas of the store that need to be analyzed. This data is used to assess, compare and improve the performance of both the product...

  • dining services director

    7 days ago

    New London, Connecticut, United States Compass Full time

    Working as a Retail Food Services Director of Dining Services, you are responsible for overseeing day-to-day operations for retail dining operations at Connecticut College. You will manage and lead a team of associates. You will be responsible for ma Director, Food Service, Dining Services, Retail, Operations, Food, Restaurant

  • Field System Administrator

    1 month ago

    New London, Connecticut, United States Randstad USA Full time

    job summary: Our client in the government sector is looking for a Field System Admin to work onsite at the Navy Bases in Newport Rhode Island and New London Connecticut. The ideal candidate will have an Active Secret Clearance, Active Security+ Clearance, and experience working on printers. Tasks such as servicing and configuring printers. location: New...

  • Field System Administrator

    3 weeks ago

    New London, Connecticut, United States Randstad USA Full time

    job summary: Our client in the government sector is looking for a Field System Admin to work onsite at the Navy Bases in Newport Rhode Island and New London Connecticut. The ideal candidate will have an Active Secret Clearance, Active Security+ Clearance, and experience working on printers. Tasks such as servicing and configuring printers. location: New...

  • field system administrator

    1 week ago

    New London, Connecticut, United States Randstad Full time

    Field System Administrator - PrintersNew London, ConnecticutPosted 7 Days AgoJob DetailsSummary:$22 - $28 Per HourTemp to PermAssociate DegreeCategory: Computer and Mathematical OccupationsReferenceJob Summary:Our client in the government sector is seeking a Field System Administrator to work on-site at Navy Bases in Newport Rhode Island and New London...

  • Quality Inspector

    3 weeks ago

    New Haven, Connecticut, United States Client Full time

    Receiving Inspector$23 - $26ph + Training + Progression + Bonus + Healthcare Package + 401k + PTOSeymour, CT Commutable from Monroe, New Haven, Ansonia, Bridgeport, Hamden, Orange, Milford, Naugatuck, Wallingford, Danbury, Bethel, Hartford, Waterbury.Are you a Receiving Inspector with PCB or electrical Inspection experience looking to take on a new role that...

  • Quality Inspector

    1 month ago

    New Haven, Connecticut, United States Client Full time

    Receiving Inspector$23 - $26ph + Training + Progression + Bonus + Healthcare Package + 401k + PTOSeymour, CT Commutable from Monroe, New Haven, Ansonia, Bridgeport, Hamden, Orange, Milford, Naugatuck, Wallingford, Danbury, Bethel, Hartford, Waterbury.Are you a Receiving Inspector with PCB or electrical Inspection experience looking to take on a new role that...

  • Shift Manager

    3 weeks ago

    New London, Connecticut, United States Sonic Full time

    Employer: Old Blue,LLCPOSITION:SHIFT ManagerIMMEDIATE SUPERVISOR:GENERAL MANAGER, ASSISTANT ManagerSTATUS:HOURLY NON-EXEMPT, Hired in as full time employeeThere are two kinds of people in this world: SONIC employees and those who wish they were SONIC employees. This elite group gets to work with awesome people, earn great pay, and sport the cool uniform....

  • Part-Time Store Merchandising Associate

    3 weeks ago

    New London, Connecticut, United States Kohl's Full time

    About the Role In this role, you will execute sales floor merchandising, pricing and recovery and deliver excellent customer service. What You'll Do Execute store merchandising standards following merchandise and visual guidelines for product presentation in a timely and accurate manner Remerchandise and replenish salesfloor as necessary based on sell...

  • Part-Time Store Merchandising Associate

    4 weeks ago

    New London, Connecticut, United States Kohl's Full time

    About the Role In this role, you will execute sales floor merchandising, pricing and recovery and deliver excellent customer service. What You'll Do Execute store merchandising standards following merchandise and visual guidelines for product presentation in a timely and accurate manner Remerchandise and replenish salesfloor as necessary based on sell...

  • Account Manager

    1 month ago

    New London, Connecticut, United States Airgas Full time

    R Account Manager - London, KY (Open)Location:London, KY - Filling industrialSomerset, KY - Retail shopHow will you CONTRIBUTE and GROW?At Airgas, we're seeking a motivated Account Manager who embodies our commitment to excellence. Our team is dedicated to developing expertise, solving challenges, and delivering valuable solutions that align with our...

  • assistant director of dining services

    7 days ago

    New London, Connecticut, United States Compass Group, North America Full time

    Location: Connecticut College + We are hiring immediately for an ASSISTANT DIRECTOR OF DINING SERVICES position. + Address: Connecticut College; 270 Mohegan Ave Pkwy. London, CT Note: online applications accepted only. + Schedule: Full time; must be able to work a varied schedule. More details are available upon interview. + Requirement: Food service...

  • Customer Advocate Manager

    7 days ago

    New London, Connecticut, United States Kia of Old Saybrook Full time

    Here at Kia of Old Saybrook, we strive to make every client a client for life. Happy employees make happy clients, and we reward individuals who are ready to work hard and stay motivated. Every employee at Kia of Old Saybrook is absolutely critical to its success. Our promise is to keep delivering the same award winning service and value that our community...

  • Manager Clinical Services Hospice Home Health

    3 weeks ago

    New London, Connecticut, United States CommonSpirit Health Full time

    OverviewJoin the Common Spirit Family, rated in the 'Top 150 Best Places to work in Healthcare' by Becker's HealthcareVNA Health at Home and Hospice Homecare offers you the chance to make a profound impact in your community, providing care and support to our cherished homecare patients. Step outside the confines of traditional hospital walls and embrace a...

  • Manager Clinical Services Hospice Home Health

    1 month ago

    New London, Connecticut, United States CommonSpirit Health Full time

    OverviewJoin the Common Spirit Family, rated in the 'Top 150 Best Places to work in Healthcare' by Becker's HealthcareVNA Health at Home and Hospice Homecare offers you the chance to make a profound impact in your community, providing care and support to our cherished homecare patients. Step outside the confines of traditional hospital walls and embrace a...

  • Merchandiser

    3 weeks ago

    New London, Connecticut, United States Jacent Strategic Merchandising Full time

    MerchandiserThe Merchandiser role consists of an individual who can improve the consumer buying experience by creating merchandising solutions in their assigned stores. The retail merchandiser's duties include but are not limited to cultivating relationships with in-store management, executing merchandising resets, building retail displays, and managing the...

  • Merchandiser

    1 month ago

    New London, Connecticut, United States Jacent Strategic Merchandising Full time

    MerchandiserThe Merchandiser role consists of an individual who can improve the consumer buying experience by creating merchandising solutions in their assigned stores. The retail merchandiser's duties include but are not limited to cultivating relationships with in-store management, executing merchandising resets, building retail displays, and managing the...

  • Territory Sales Manager

    4 weeks ago

    New London, Connecticut, United States Schneider Full time

    Shift: 1st ShiftWork model: RemoteSchedule: Full-time; Mon-Fri 1st ShiftJob overview: Schneider is seeking a Territory Sales Manager to develop and execute prospecting plans to establish new business relationships and generate growth for customers. The Territory Sales Manager will act as a business consultant by leading the sales cycle and utilizing internal...

  • Territory Sales Manager

    3 weeks ago

    New London, Connecticut, United States Schneider Full time

    Shift: 1st ShiftWork model: RemoteSchedule: Full-time; Mon-Fri 1st ShiftJob overview: Schneider is seeking a Territory Sales Manager to develop and execute prospecting plans to establish new business relationships and generate growth for customers. The Territory Sales Manager will act as a business consultant by leading the sales cycle and utilizing internal...

  • Creative Design Project Manager

    7 days ago

    New Haven, Connecticut, United States Yale School of Medicine Full time

    Position Focus: Yale Printing & Publishing Services (YPPS) is a dynamic and innovative print and design department within Yale University specializing in delivering creative solutions to a diverse range of clients. We pride ourselves on our commitment to excellence, creativity, and client satisfaction. As we continue to expand our team, we are seeking a...