Hotline Investigator

Job Number: 68440
Group: Magna Corporate
Division: Magna Services of America (Troy Office)
Job Type: Permanent/Regular
Location: TROY
Work Style: Hybrid

We see a future where everyone can live and move without limitations. That's why we are developing technologies, systems and concepts that make vehicles safer and cleaner, while serving our communities, the planet and, above all, people.

Forward. For all.

Magna is more than one of the world's largest suppliers in the automotive space. We are a mobility technology company built to innovate, with a global, entrepreneurial-minded team. With 65+ years of expertise, our ecosystem of interconnected products combined with our complete vehicle expertise uniquely positions us to advance mobility in an expanded transportation landscape.

As an Ambassador of the Employee's Charter and Magna's Fair Enterprise culture, the Hotline Investigator responds to employee questions and investigates employee relations issues in all Magna Divisions in Canada, the United States and South America. This role may involve occasional travel to Divisions, the ability to travel internationally, gathering facts, and interviewing employees and/or management.

• Investigate and address employee complaints and concerns, determine the outcome of the concern/case, and report findings to the Hotline Team and Senior HR Leadership.
• Ensure timely resolution and provide regular follow-up to employees and management throughout the investigation process.
• Consult Corporate Subject Matter Experts and Legal Counsel when necessary.
• Provide training, resources, and support for the global HR Team and conduct training sessions on the Hotline Program as requested.
• Maintain confidentiality and exercise discretion when dealing with employees and management.
• Perform daily data entry and maintenance of the Hotline database, prepare statistical reports, and provide recommendations for continuous improvement to Magna Groups and Divisions.

• 5-8 years of HR experience, preferably in automotive manufacturing, with knowledge of Magna's HR policies and culture.
• Excellent interpersonal and written communication skills, including notetaking and report writing.
• Strong ethical values and judgment, negotiation and problem-solving abilities, and experience in investigative techniques.
• Ability to handle changing priorities, work independently with little supervision, and collaborate with a global team.
• Ability to navigate effectively among Stakeholders at various levels and appreciate the importance of positive employee relations.
• Ability to complete a Criminal Records Check and, if deemed necessary, a Credit Check as part of the candidate selection process.

• Bachelor's degree in Human Resources or related discipline

At Magna, you can expect an engaging and dynamic environment where you can help to develop industry-leading automotive technologies. We invest in our employees, providing them with the support and resources they need to succeed. As a member of our global team, you can expect exciting, varied responsibilities as well as a wide range of development prospects. Because we believe that your career path should be as unique as you are.

• Comprehensive Medical, dental, and vision plans
• 401 (k) plan with employer matching
• Profit sharing program
• Exciting internal development opportunities
• Cafe
• Parking for electric vehicles

At Magna, we believe a diverse workforce is critical to our success. That's why we are proud to be an equal opportunity employer. We hire on the basis of experience and qualifications, and in consideration of job requirements, regardless of, in particular, color, ancestry, religion, gender, origin, sexual orientation, age, citizenship, marital status, disability or gender identity. Magna takes the privacy of your personal information seriously. We discourage you from sending applications via email to comply with GDPR requirements and your local Data Privacy Law.