Work Schedule

Environmental Conditions

Job Description

DUTIES:

• Provide consultative strategic and ongoing leadership for planning, development, delivery and coordination of information services and initiatives ensuring they are aligned to the SUD business' strategic imperatives.

• Partner with broader IT, Digital and Group / Division leadership to ensure we optimize our resources and capabilities, and focus on the areas that matter most.

• Develop a deep understanding of business requirements and be the link between business needs and IT technical roadmaps to ensure that IT delivers value in every initiative / investment we make.

• Provide status reporting to IT and executive leadership, call out and handle risks at the appropriate levels within IT and the business.

• Objectively analyze strengths, weaknesses, and opportunities of current people and organizational capabilities, and resolve appropriate solutions.

• Lead change and resolve creative, cost effective solutions for business challenges.

• Utilize understanding of the long-term vision for all business areas supported, making decisions that support the company's strategic priorities, and helping shape these priorities through influence.

• Build and evolve the technology roadmap to ensure that our capabilities continuously improve and evolve with the business and digital transformations.

• Identify and lead the development of talent strategies, workforce planning, succession planning and career development for the department.

• Actively evaluate and develop people and organizational capabilities and implement a human resource strategy which accelerates business growth and drives value.

• Responsible for an annual operating budget, and a capital program budget working closely with Finance partners.

• Forecast and plan for future financial needs for existing application management and projects.

• Collaborate within IT to ensure adequate flow of project information, resourcing and budgeting.

• Compare, contrast and benchmark services or costs against others.
Travel: Up to 20% domestic and international travel required.

REQUIREMENTS:

Bachelor's degree in Computer Science, Information Technology, or related field of study plus 10 years of experience leading IT/Digital teams, including senior-level leadership and reporting, or related experience. Required knowledge or experience with:

• Working in a highly matrixed environment;

• Developing and implementing a Digital/IT strategic plan;

• Customer Engagement digital capabilities;

• Translating technical terminology into terms understandable to management, customers and employees;

• Establishing and maintaining effective collaborations with senior leadership; and

• Team building, organizational and staff development skills.