Security Services Engineer SOC Marlborough USA Fully Remote

Security Services Engineer (North America)About usCorero Network Security is a leading provider of Distributed Denial of Service (DDoS) protection solutions.

We are specialists in automatic detection and mitigation solutions, that include network visibility, analytics, and reporting tools.

Corero's technology provides scalable protection capabilities against both external DDoS attackers and internal DDoS threats, in even the most complex edge and subscriber environments, ensuring internet service availability and uptime.

Corero's key operational centers are in Marlborough, Massachusetts, USA, and Edinburgh, UK, with the Company's headquarters in London, UK.
The Company is listed on the London Stock Exchange's AIM market under the ticker CNS.
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***The roleCorero is looking for a Security Services Engineer (North America) who not only thrives working in a fast-paced environment but with a hunger to learn and meet the ever-evolving cybersecurity challenge of DDoS attackers.

This is an opportunity to join an agile and growing company in a high growth cybersecurity market, focused on generating customer value and high levels of customer satisfaction.

The Corero SOC team operates in a fast-paced, flexible environment where individuals are empowered and encouraged to innovate.

This results in the ability to make a big positive impact.

In this role, youll work closely with customers, both with individual accountability but also working closely in a team within the SOC, together with interacting with, for example, Sales, Sales Engineering and R&D Engineering functions.

Reporting to the Head of SOC, the ideal candidate as Security Services Engineer will provide incident response and analysis of customer data within a 24x7 Security Operation Center as part of a global team.

The candidate shall have demonstrable experience in implementation and management of enterprise and/or commercial grade networks to support and develop existing infrastructure and high-capacity next generation DDoS prevention

Responsibilities:
The duties and responsibilities of this Security Services role include, but are not limited to, the following:
In-depth response to security incidents generated via analysis and automated toolsBe able to make high quality decisions, often with incomplete information, and actively and reactively engage with customers to mitigate DDoS attacks in their environment, providing high levels of support and interactionTroubleshoot problems and issues with customer policies and controlsResearch and analyze data sources to provide insight into new threats to customer environment collaborating with other members of the SOC to identify emerging trends and threatsWork with the customer to resolve issues on their networking edgeDetermine root cause and engage with customers to resolve issues in their network security environmentResearch and analyze sources of network security issues and provide insight into new methods to detect and resolve them including contributing to a knowledge-based libraryTroubleshoot problems and issues with customer networks and virtual environmentAlign with the CTO, VP of Product Mgmt, Engineering, Professional Services, Sales and Marketing to understand the market trends and implement programs to help drive initiatives and opportunities for SalesRequirements:

Bachelors degree in Computer Science or equivalent2+ years experience working with systems and networksCustomer-facing skills requiredNetwork Troubleshooting skills requiredExperience using Linux and other related toolsSolid knowledge and understanding of network protocols (TCP/IP) requiredExperience using Splunk or other SIEMs preferredExperience of infrastructure design and management in mission critical environments preferredUnderstanding of Virtual Infrastructure preferredJuniper experience would be additionally desirableJNCIA, CISSP, CISA, GIAC or network specific certifications preferredEffective communication, organizational, problem-solving and presentation skillsSelf-motivated and, in time while supported, able to work with minimal supervisionAbility to build trusting, collaborative relationships with peers yet with a strong sense of accountability and ownershipOffice or remote working from home possibleFluent English.

Additional languages desirable.
What we offerFull-time remote positionAvailable office in Marlborough, MACompetitive compensation package401kMedical Insurance20 days off + bank holidays + birthday leaveEnhanced parental leave

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