Lead Analyst for Student Operational Reporting

4 weeks ago


La Jolla, California, United States University of California San Diego Full time

UCSD Layoff from Career Appointment : Apply by 5/16/24 for consideration with preference for rehire. All layoff applicants should contact their Employment Advisor.

Special Selection Applicants : Apply by 5/28/24. Eligible Special Selection clients should contact their Disability Counselor for assistance.

DESCRIPTION

UC San Diego is ranked the 9th best public university in the nation by U.S. News and World Report and is the largest employer based in San Diego County.

Reporting to the VC-CFO, Information Technology Services (ITS) delivers Enterprise information technology services to the University of California, San Diego (UCSD) under the leadership of the campus Chief Information Officer (CIO). Information Technology Services (IT Services) uses world-class services and technologies to empower UC San Diego's mission to transform California and the world as a student-centered, research-focused, service-oriented public university. As a strategic member of the UC San Diego community, IT Services embraces innovation in their delivery of IT services, infrastructure, applications, and support. IT Services is customer-focused and committed to collaboration, continuous improvement, and accountability.

Equity, Diversity, and Inclusion are core values at UC San Diego and within Information Technology Services. Crafting a culture around these values allows us to more deeply connect with and appreciate our employees, students, and campus partners. Information Technology Services is continuously working to build a community where we all feel safe, empowered, and encouraged to bring our authentic selves to work. We do this not only because it is what's right, but because we know that diversity drives insight and innovation. We are proud to partner closely UC San Diego's Office for Equity, Diversity, and Inclusion, as their dedication to this mission helps us all to drive change.

Workplace Technology Services (WTS) is responsible for adopting, deploying, and maintaining campus-wide workplace services for faculty, staff, and students. This includes email, calendaring, web content management, signature, mobile technologies, collaboration services, and business intelligence.

This role will initially report to the Senior Director of the Business Intelligence and Analytics (BIA) team at UC San Diego and transition to Enrollment Management. The BIA team supports the Activity Hubs, a modernized data warehouse on the SAP Hana platform, and assists with distributed report development by analysts across campus. The hubs consist of four primary data domains (Employee, Financial, Research, and Student), containing Curated Views to ensure a single source of truth for analysis and reporting. Data blending across domains enables rich analysis. Access to the hubs varies by domain and requires data steward approval. Once granted, report developers use Cognos and Tableau for analysis.

The Lead Analyst position is a vital role at the intersection of data analysis and business intelligence, designed to address complex business problems by leveraging data insights to inform decision-makers. With a focus on operational student-centric reporting, the incumbent will play a pivotal role in guiding the institution's data-driven initiatives. The individual will handle an array of reporting responsibilities, from generating insightful enrollment and registration analytics for internal use and compliance with the UC Office of the President's requirements, to managing intricate financial reporting such as accounts receivable. Additionally, the role involves the production of academic reports that provide detailed views into class enrollments, course scheduling, grading trends, and curriculum changes. On the administrative side, the position ensures the availability of comprehensive demographic data, waitlist statistics, and financial aid distribution analyses, all of which are crucial for the university's administrative planning and operations.

As a technical leader with substantial expertise in business intelligence, the Lead Analyst will collaborate closely with Enrollment Management and the Office of the Registrar to standardize reporting protocols and analytics, ensuring a consistent approach that adheres to FERPA and all pertinent data reporting regulations. This oversight is crucial to maintaining compliance with campus, state, and federal student data reporting requirements.

Using supported reporting tools such as Cognos and Tableau, the Lead Analyst will be instrumental in the development and maintenance of institutional student-centric operational reports housed on the Business Analytics Hub website. As a program manager and closely coordinating with the Registrar, the role functions autonomously requiring a high degree of knowledge and recognized expertise in specific areas of business intelligence. The



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