Social Media Manager

4 weeks ago

Philadelphia, Pennsylvania, United States Bounteous Full time

Bounteous x Accolite makes the future faster for the world's most ambitious brands. Our services span Strategy, Analytics, Digital Engineering, Cloud, Data & AI, Experience Design, and Marketing. We are guided by Co-Innovation, our proven methodology of collaborative partnership.

Bounteous x Accolite brings together 5000+ employees spanning North America, APAC, and EMEA, and partnerships with leading technology providers. Through advanced digital engineering, technology solutions, and data-driven digital experiences, we create exceptional and efficient business impact and help our clients win.

Social media has become a critical component in customer experience as brands continue to invest in deep, long-term relationships. Bounteous x Accolite seeks an experienced Social Media Manager to help our client partners build those customer bonds.

This position will require an on-site presence once a week in the Philadelphia/Delaware County Metro Area.

Role and Responsibilities

  • Act as a subject matter expert account lead; which may include managing a small team
  • Comfortable building and maintaining productive internal and external client relationships through effective communication, reports, and presentations
  • Able to maintain a clear brand vision, designing, executing, and approving social media campaigns and strategies
  • Identify and/or lead prioritization of initiatives and campaigns
  • Active contributor to all levels of social media reporting for clients, including but not limited to monthly reports, quarterly business reviews, and campaign reporting
  • Educate client and internal teams on social media marketing best practice
  • Conceptualize, build, and maintain a social media editorial calendar, which may include copywriting and light content creation
  • Partner with designers, creative directors, and content strategists to create concepts for engaging posts
  • Develop, implement, and track KPIs to measure performance against strategic goals, identify emerging trends, and provide insights about the drivers of performance
  • Comfortable building and maintaining direct client relationships through status calls, advisory meetings, and any day-to-day contact
  • Advanced understanding of key social media tools and best practices
  • Identify emerging trends, tactics, and platforms; develop and circulate a perspective on how they can be leveraged to contribute to the achievement of our client's social goals

Preferred Qualifications

  • 7+ years of experience in a digital marketing environment
  • Confidence to lead brand strategy around earned and owned social media
  • Unquenchable curiosity and passion for social platforms and trends
  • Robust hands-on experience with social and mobile marketing channels
  • Examples of designing social monitoring strategy and how to apply and customize dependent on client
  • Experience with social media crisis management
  • Experience with paid and organic social media
  • Global marketing experience is a plus
  • Agency experience preferred

We invite you to stay connected with us by subscribing to our monthly job openings alert here.

Research shows that women and other underrepresented groups apply only if they meet 100% of the criteria of a job posting. If you have passion and intelligence, and possess a technical knack (even if you're missing some of the above), we encourage you to apply.

Bounteous x Accolite is focused on promoting an inclusive environment and is proud to be an equal opportunity employer. We celebrate the different viewpoints and experiences our diverse group of team members bring to Bounteous x Accolite. Bounteous x Accolite does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, physical or mental disability, national origin, veteran status, or any other status protected under federal, state, or local law.

In addition, you have the opportunity to participate in several Team Member Networks, sometimes referred to as employee resource groups (ERGs), that host space with individuals with shared identities, interests, and passions. Our Team Member Networks celebrate communities of color, life as a working parent or caregiver, the 2SLGBTQIA+ community, wellbeing, and more. Regardless of your respective identity, there are various avenues we involve team members in the Bounteous x Accolite community.

Bounteous x Accolite is willing to sponsor eligible candidates for employment visas.

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