Director, Site Reliability Engineering
2 weeks ago
Reliability Practice will play a critical role in advancing practices and proactively working to mitigate
technology risks. This Director will lead the SRE practice focused on critical applications and infrastructure,
contribute to the direction and strategy of technology products, and foster deeper engagement between
product engineering, architecture, and reliability engineering to maximize business impact.
Responsibilities
- Lead the transformation from a legacy service delivery model to a site reliability engineering model.
- Represents expertise of the site reliability engineering at a company level. High technical acumen
- Work across teams to ensure applications and platforms meet their goals for service reliability,
- Manage and mentor team of engineers on day-to-day duties as well as work with leadership teams
- Work to provide hands-on technical expertise to design, deploy, secure and optimize services.
- Drive improvements in technical architecture and standards/process to deliver the best customer
- Partner with Product Engineering to maximize platform reliability through code, tools and
member of the product staff meetings. Steer product roadmaps and ensure reliability is factored in.
- Is passionate and stays current on technology. Drives architectural/technical service improvements.
- Ability to identify patterns and ways to increase efficiency, eliminate downtime, optimize costs, and
- Provide technical leadership development and recruitment inside the organization.
- Responds to client reliability concerns. Lead resource management and efficiency strategy.
- Enjoys pushing scalability to the limit with high throughput services. Enjoys working with a large
- A hands-on engineering manager who is willing to code.
- Establish and monitor KPIs and success measures for data adoption, throughput, quality, controls,
- Drive and own the measuring of SLA/SLO/SLI/uptime and ensure the organization is meeting set
Qualifications
Required
- 10+ years of hands-on technical leadership and people management experience.
- Experience building and supporting critical services with a focus on automation, availability and
- Strong foundational knowledge and prior experience with implementing SRE practices within a
- Proficient in one or more cloud providers: GCP, AWS, Azure.
- Demonstrate a solid understanding of development, debugging, administration and automation
frameworks:
Java, C#/.NET, Python, Ansible, etc.
- Have experience with logging platforms and application performance metrics: DataDog, NewRelic,
- Excellent written and verbal communication skills.
- Demonstrated ability to lead the KT Way: Integrity, Courage, Empathy, Accountability, Respect,
Pay Range:
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