Client Service Associate

Found in: beBee jobs US - 1 week ago

Chino, California, United States Jackson Hewitt Full time
At Jackson Hewitt, and its Franchisees, we provide an invaluable service in guiding our clients through the tax codes, rules, and processes. We do this with integrity, quality, and consistency. This is something that the vast majority of taxpayers don't receive from DIY or other assisted providers. We take pride in that. The role you play is critical to our success and together we are "Working Hard for the Hardest Working Americans". This is our mission and it's a large part of why we work here. Together we are highly passionate about what we do, and how we can help our clients.

Doing taxes is much more than filling in some forms. For most Americans, their tax return is the biggest single financial event of the year, and it can be quite an emotional experience. That's where you come in We are here to ease their stress and provide expert customer service and tax knowledge.

Flexible Schedules Available:
  • Day shift
  • Night shift
  • Weekends
  • Weekdays
  • Full-time or Part-time


Are you:
  • Looking to learn a new career and break into the tax industry?
  • Someone who has gaps in their work history or is looking to boost their skills and resume?
  • Someone who has been out of the workforce over the last year while at home with family?
  • New to the workforce or with limited experience/education, but a willingness to learn?
  • Retired and want to continue to make an impact?
  • Someone without a college diploma? No problem
  • A Veteran or military personnel transitioning from the service?
  • Part of a military family that moves often with deployments?
  • A recent college graduate or current college student?
  • A stay-at-home parent who needs a flexible work schedule?
  • A gig worker or looking to add a second income?
  • Bilingual? Bilingual candidates are highly encouraged to apply


What you'll do here:

The Seasonal Client Service Associate supports the district with a variety of duties to include greeting clients, scheduling appointments, marketing to local businesses, and tech set-up. The position coordinates client flow and assists in preliminary data entry and document collection to support an efficient and positive tax preparation experience. This position has access to and regularly works with information of a sensitive, highly confidential nature. This position promotes the Jackson Hewitt brand through the delivery of superior customer service.
  • Greets all potential clients with a friendly and professional demeanor.
  • Engages in conversation with potential clients to share information about Jackson Hewitt's services and promotions.
  • Quickly and accurately verifies and enters customers' personal and Form W-2 information into Jackson Hewitt's proprietary software.
  • Assists with scheduling tax preparation appointments.
  • Monitor client flow at the location and keep clients engaged during periods of wait time.
  • Monitor client activity and take initiative to answer phones and resolve client issues.
  • Meets set-up deadlines to ensure office locations meet brand/marketing appearance standards in time for office openings.
  • Provides equipment service at Jackson Hewitt locations to assemble, repair, or teardown furniture, computers, tech, or kiosk components using hand tools.
  • Assists in maintaining a clean and inviting workplace, this may include removal of trash, vacuuming or sweeping, cleaning counters, cleaning glass, etc.
  • Assist leadership in marketing and recruitment efforts, as needed.


Skills you'll bring for success:
  • Good interpersonal and communication skills.
  • Demonstrated ability in working in a high-volume retail environment preferred.
  • Basic knowledge of computer functions required to include setup of office computer systems and the ability to troubleshoot issues.
  • Customer service or sales experience preferred.
  • Reliable transportation and a valid driver's license and insurance are preferred.
  • High School Diploma/GED or equivalent related business experience preferred.

  • Entry Level Tax Preparer

    Found in: beBee jobs US - 1 week ago

    Chino, California, United States Jackson Hewitt Full time

    Your Purpose:At Jackson Hewitt, we provide an invaluable service in guiding our clients through the tax codes, rules, and processes. We do this with integrity, quality, and consistency. This is something that the vast majority of taxpayers don't receive from DIY or other assisted providers. We take pride in that. The role you play is critical to our success...

  • Sales & Customer Service Associate Full-Time

    1 week ago

    Chino, United States Massage Envy Full time

    Overview: Do you love helping others? Are you a sales and customer service superstar who wants to use your powers for good? Do you want to be part of a community of caregivers committed to helping people feel their best? If the answer is "yes," we want you on our team at Massage Envy Chino. Massage Envy is the leader in accessible massage and skin care. As...

  • Customer Service

    1 week ago

    Chino, United States LinkViking Staffing Services - Inland Empire Full time

    Job DescriptionJob DescriptionOur administrative support team members are an integral part of the team and have a variety of key responsibilities. Our shifts are M - F and hours are 1pm - 9:30pm.Duties and attributes:Ideal candidate will have a friendly service disposition, with a positive energy.Candidates should have working knowledge/use of administrative...

  • Sales Associate

    Found in: Lensa US P 2 C2 - 2 weeks ago

    Chino, United States Ria Financial Full time

    As a company whose mission is to be the most progressive and inclusive money transfer business in the world, Ria delivers highly reliable payment services to our customers. With over 400 k locations in 165 countries, we have adopted the true identity Sales Associate, Sales, Associate, Customer Service

  • Sales Associate

    1 day ago

    Chino, United States Stratford Davis Staffing LLC Full time

    Job DescriptionJob DescriptionEmbark on your Sales journey with us!We're on the lookout for dynamic and self-motivated individuals to take on the role of Sales Associate on a 1099 contract basis. This is an excellent opportunity for both seasoned sales professionals and newcomers to the field. Shape your career in sales while enjoying the flexibility of...

  • Sales Associate

    2 days ago

    Chino, United States Stratford Davis Staffing LLC Full time

    Job DescriptionJob DescriptionEmbark on your Sales journey with us!We're on the lookout for dynamic and self-motivated individuals to take on the role of Sales Associate on a 1099 contract basis. This is an excellent opportunity for both seasoned sales professionals and newcomers to the field. Shape your career in sales while enjoying the flexibility of...

  • Customer Service Assistant

    1 week ago

    Chino, United States Instep Management Group Full time

    We're looking for an Entry-Level Customer Service Assistant to help grow our newly acquired market, specifically in the Inland Empire. In this role, you will have high expectations and be responsible for the direction and leadership of day-to-day operations within the sales and marketing departments. The Entry Level Customer Service Assistant will charge of...

  • Customer Service Assistant

    2 weeks ago

    Chino, United States Instep Management Group Full time

    Job DescriptionJob DescriptionWe're looking for an Entry-Level Customer Service Assistant to help grow our newly acquired market, specifically in the Inland Empire. In this role, you will have high expectations and be responsible for the direction and leadership of day-to-day operations within the sales and marketing departments.The Entry Level...

  • Marketing Associate I

    1 week ago

    Chino, United States Scott Manufacturing Solutions, Inc. Full time

    DescriptionScott Manufacturing Solutions, Inc. is not just a company; we're a story in motion. As we navigate a period of significant growth, we are seeking a Marketing Associate to be part of our company's unfolding narrative.Despite our over fifty years of operation, Scott is a company with a youthful heart and spirit. Our rebranding in the last few years...

  • Marketing Associate I

    2 weeks ago

    Chino, United States Scott Manufacturing Solutions, Inc. Full time

    Job DescriptionJob DescriptionScott Manufacturing Solutions, Inc. is not just a company; we're a story in motion. As we navigate a period of significant growth, we are seeking a Marketing Associate to be part of our company's unfolding narrative.Despite our over fifty years of operation, Scott is a company with a youthful heart and spirit. Our...

  • Spa Associate

    2 weeks ago

    Chino Hills, United States Hand & Stone - Chino Hills Full time

    Job DescriptionJob DescriptionJob Description:Hand & Stone Massage and Facial Spa is a national franchise that specializes in massage, facials, and hair removal services. With over 500 locations across the US and Canada, the Hand & Stone brand is a leader in the membership-based spa services industry.Hand and Stone Massage and Facial Spa, located in Hand &...

  • Safety Associate I

    Found in: Lensa US P 2 C2 - 2 weeks ago

    Chino, United States Scott Manufacturing Solutions, Inc. Full time

    Description Plan, implement, and coordinate several programs including health and safety and environmental. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. Responsibilities...

  • Safety Associate I

    Found in: Lensa US P 2 C2 - 3 days ago

    Chino, United States Scott Manufacturing Solutions Inc. Full time

    Plan, implement, and coordinate several programs including health and safety and environmental. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. Responsibilities: Maintain and...

  • Insurance Marketing and Customer Service Bilingual Chinese or Spanish

    1 week ago

    Chino, United States Farmers Insurance Full time

    Job DescriptionJob Description**Office location: Chino and Hacienda HeightsOur Farmers Insurance agency ranks in the top 5 in fastest growth and production in the state of California. This is a great opportunity to work with a passionate team and owner for one of the best insurance agencies in California! Our fast-paced work environment with amazing office...

  • Safety Associate I

    2 weeks ago

    Chino, United States Scott Manufacturing Solutions, Inc. Full time

    Job DescriptionJob DescriptionPlan, implement, and coordinate several programs including health and safety and environmental. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential...

  • Bookkeeper

    1 week ago

    Chino, United States Accountax Solutions Inc Full time

    Job DescriptionJob DescriptionJob Description:As a Bookkeeper at our firm, you will play a crucial role in managing our clients' day-to-day accounting needs. You will be responsible for maintaining accurate financial records, including purchases, sales, receipts, and payments. Working closely with our accounting team, you will help prepare financial...

  • Marketing and Sales Specialist

    2 weeks ago

    Chino, United States Instep Management Group Full time

    Job DescriptionJob DescriptionWe have quickly become one of the fastest-growing sales and marketing firms in the Inland Empire business world. Due to increased client demand and recent expansions, we have several account executive positions open. The Marketing and Sales Specialist position is considered an entry-level position meaning thorough training is...

  • Quality Manager

    1 week ago

    Chino, United States Barbachano International Full time

    THE COMPANY Our client, founded over 100 years ago, provides solutions for preserving and merchandizing fresh foods. It is the globally recognized leader in manufacturing, distribution, selling, installing, and servicing refrigerated and non-refrigerated systems and display food merchandizers, display cases and related products. With the leading market share...

  • Entry Level Tax Preparer

    Found in: beBee S US - 2 weeks ago

    Chino, United States Jackson Hewitt Full time

    Your Purpose:At Jackson Hewitt, we provide an invaluable service in guiding our clients through the tax codes, rules, and processes. We do this with integrity, quality, and consistency. This is something that the vast majority of taxpayers don't receive from DIY or other assisted providers. We take pride in that. The role you play is critical to our success...

  • Delivery Driver Class A- Warehouse

    4 days ago

    Chino, United States Operation Support Inc Full time

    Job DescriptionJob DescriptionThis is a hybrid position that will require both general warehouse duties such as:WAREHOUSE:Receivingfilling out inventory sheetsLoading / strappingPicking ordersCleaningForklift operation.DELIVERY DRIVER:Operation of CDL / Non-CDL company vehiclesPre/Post trip inspectionsDOT Hours of Service complianceNon-Mechanical...

  • Construction Coordinator

    1 week ago

    Chino, United States Shin Yen Retail Property Management Full time

    Job DescriptionJob DescriptionAbout Us:Shin Yen is a premier commercial real estate company with an extensive portfolio of properties in diverse regions. Our unwavering commitment to delivering outstanding services in property management, leasing, and investment has fueled our active expansion. In line with our growth, we are actively looking for...