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Senior Systems Engineer

2 months ago

Remote, Oregon, United States Spreedly Full time

Spreedly is the world's leading Payments Orchestration solution. Our vision is that the world is better with a diversified, inclusive payment ecosystem. Our mission is to accelerate commerce with an open, secure, and flexible payment platform that welcomes all payment participants. Backed by Spectrum Equity, with a $75M investment, Spreedly is experiencing rapid growth.

We now serve 600 customers globally. Many of these direct customers are platforms and marketplaces that have thousands of their merchants leveraging our payments platform. Our customers include industry leaders in digital goods, order ahead and delivery, online marketplaces, donation/giving platforms, event ticketing, and financial services.

Our employees help us execute against our vision through building a culture focused on autonomy, transparency, and collaboration in a dynamic, high-growth organization.

About the Role:

As a Senior Systems Engineer at Spreedly, you will lead ambitious projects, drive deep architectural discussions and decisions, and mentor other team members within the engineering organization. A strong candidate for this role can bring a deep understanding of what it takes to build highly available, performant, and durable cloud architecture and be responsible for the building and scaling of complex infrastructure.

Our infrastructure team regularly works with internal engineering and product teams, as well as external vendors, in pursuit of improving our developer experience and satisfying our customer needs. We seek someone who wants to bring a broad set of technical skills, a development and automation-focused mindset, and a diverse view to our team as we expand our infrastructure to support our goals.

Responsibilities:

  • Design, build, and scale the infrastructure that will power a globally distributed payments orchestration service, responsible for processing $4B in payments each month
  • Infuse your knowledge of modern DevOps and SRE best practices into the team and broader engineering organization. You are a technical leader in your domain, ready to take the next step up the technical leadership ladder. You will have the opportunity to influence at the team level and beyond.
  • Provide leadership and mentorship to team members. We are looking for an individual interested in hitting the ground running while uplifting the skills and abilities of everyone around them.
  • Balance improving existing infrastructure with building for the future. We recognize that the systems that got us here must still be maintained, but they won't get us to the next stage of growth.
  • Become an expert in Spreedly infrastructure. You should be comfortable with and relish diving into an existing tech stack while understanding you may have to deal with skeletons along the way.
  • While we are building for resilience, we acknowledge we still have steps to get there. You will be a key member in writing our resilience, reliability, and availability story.
  • Maintain existing EC2 server instance deployments
  • Containerize new and existing Spreedly applications
  • Support PCI compliance by providing documentation such as network and systems diagrams
  • Assist with the build-out of a container orchestration platform, to support a globally distributed system
  • Use Terraform and/or Ansible to support Spreedly's mission of delivering infrastructure-as-code
  • Troubleshoot and fix system issues as they arise
  • Participate in a weekly on-call rotation to support 24/7 API operations

Requirements:

  • Experience building, operating, and scaling systems on AWS
  • Experience with DevOps and/or GitOps and an understanding of CI/CD methods
  • Experience with infrastructure as code (we use Terraform, Ansible, Packer, Nomad, etc)
  • A solid understanding of Amazon Linux and Ubuntu distributions and their ecosystems
  • Experience with databases (CockroachDB, Postgres) and middleware infrastructure (Kafka)
  • A desire to instrument everything using platforms like Datadog, Sentry, and Sumo Logic
  • Experience with containers and container orchestration (Nomad, Docker etc)
  • The ability to deliver solutions in support of applications written in Ruby on Rails and Elixir
  • Some programming proficiency in Python or Go. You might even be a software engineer with a focus or passion for infrastructure
  • A desire to mentor other engineers and foster a collaborative environment to improve our software development processes
  • A willingness to be a generalist and dig into new things you've never done before
  • Excellent written communication and a track record of documenting your work
  • A pragmatic, take-action approach, but you're open to failing fast and pivoting
  • The ability to sort out immediate priorities from the ever-shifting needs of a rapidly growing organization
  • Bachelor's degree in computer science or related field, or equivalent experience

We Offer Our US-based Employees:

  • Competitive salary + Equity
  • Outstanding Medical and Dental benefits, including 100% employer-paid options
  • Employer-paid Life and Disability insurance
  • Optional vision and supplemental insurance options, and various Flexible Spending Accounts (FSA)
  • Open Paid Time Off policy + 12 weeks of paid leave for new parents
  • Matching 401(k) plan (5% up to $5,000 yearly)
  • Monthly home working/digital lifestyle stipend, new MacBook, and one-time accessory reimbursement
  • LinkedIn Learning subscription
  • Access to company-paid professional coaching service
  • Visits to HQ in Durham, NC for remote employees

Spreedly is an equal opportunity employer. We are committed to fostering, cultivating, and preserving a culture of diversity, equity, inclusion, and belonging. We actively work to drive out even unintentional discrimination in our hiring processes via practices like blindly graded work samples, structured interviews, and diversity awareness training.

Due to the sensitive nature of what Spreedly does - handling payment data - finalist candidates must complete a successful background and reference check.

At this time Spreedly is unable to provide sponsorship for employment, and we are not set up to support remote employees who reside in California or New York. In order to be considered for employment, applicants must be currently legally authorized to work in the job location country and not require future sponsorship in order to continue working in that country.

We appreciate your interest in our company. Because of the high volume of resume flow, we may only respond to those candidates that we think will be a potential fit.