FT Customer Support Specialist

3 weeks ago

Aibonito, United States Tapcheck Full time
[Customer Service / Fully Remote] - Anywhere in U.S.
/ $19 per hour / PTO / 401K match / Medical, dental & vision - As a Customer Support Specialist you'll:

Respond promptly to incoming customer inquiries with a focus on delivering accurate and satisfactory responses to their inquiries and concerns; De-escalate situations involving dissatisfied customers by providing patient assistance and empathy, ensuring a positive experience; Guide customers through troubleshooting processes, assisting them in navigating the Tapcheck app and utilizing products or services effectively.

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Associated topics:
client, deskside, help desk, information technology analyst, information technology support, service, systems administrator, technical, technical support specialist, technician iv

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