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PBX Operator PRN
4 months ago
Description
IntroductionDo you want to join an organization that invests in you as a(an) PBX Operator PRN? At TriStar Skyline Medical Center, you come first. HCA Healthcare has committed up to 300 million in programs to support our incredible team members over the course of three years.
BenefitsTriStar Skyline Medical Center, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:
- Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
- Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
- Free counseling services and resources for emotional, physical and financial wellbeing
- 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
- Employee Stock Purchase Plan with 10% off HCA Healthcare stock
- Family support through fertility and family building benefits with Progyny and adoption assistance.
- Referral services for child, elder and pet care, home and auto repair, event planning and more
- Consumer discounts through Abenity and Consumer Discounts
- Retirement readiness, rollover assistance services and preferred banking partnerships
- Education assistance (tuition, student loan, certification support, dependent scholarships)
- Colleague recognition program
- Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
- Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.
Learn more about Employee Benefits
Note: Eligibility for benefits may vary by location.
You contribute to our success. Every role has an impact on our patients' lives and you have the opportunity to make a difference. We are looking for a dedicated PBX Operator PRN like you to be a part of our team.
Job Summary and QualificationsThe PBX Operator is responsible for operating the hospital switchboard and pager system, as well as implementing all emergency plans according to hospital policy. The candidate will need to be flexible with shifts, including day, swing, or 3rd shift. While dayshift opportunities are limited due to the possibility of reassigning operators, occasional coverage may be needed for last-minute call outs. The PRN role is primarily utilized for call outs and PTO coverage, and candidates may be scheduled for a few days when requests are being filled. Additionally, candidates will undergo a two-week training period, with the possibility of scheduling flexibility within that timeframe, although consecutive training days are preferred for better retention of PBX duties.
What you will do in this role:
- Receive and direct all incoming calls to the appropriate party in a timely and professional manner.
- Coordinate with hospital units and staff during visitation times, providing excellent customer service to all stakeholders.
- Assist customers, patients, and families during phone calls and visitation times, as well as those waiting to be seen by hospital staff.
- Answers hospital lines for three facilities directing outside and internal calls appropriately.
- Utilizes beepers and overhead paging according to policy and procedures.
- Monitors security and facility alarms, notifying appropriate personal as needed.
- Sends Trauma Communicators.
- Stamps any outgoing mail. Sorts mail daily, placing it in corresponding department boxes.
- Help with training and guidance of new staff.
- Help maintain updated facility information i.e.: logs, lists, and on-calls.
- Assist and/ or direct everyone who comes to the office window appropriately and in a courteous manner.
- Issues and receives wheelchairs and sanitizes them after each use.
What qualifications you will need:
- High School Graduate or GED.
- Good communication skills, operator experience, experience in customer service and preferably dispatch.
- Customer service experience preferred.
- Previous PBX, switchboard/multiline business telephone system experience preferred.
- Ability to work PRN schedule. Available to work all shifts.
TriStar Skyline Medical Center is a 250+ bed facility. We are Tennessees first comprehensive stroke center and a national leader in neuroscience. In addition, we are equipped with 3 helipads, new ICU and Medical/Surgical floors, and burn care services. We offer a CARF accredited Inpatient Rehabilitation program and are an ACS verified Level II Trauma Center. As an Accredited Chest Pain Center with PCI, TriStar Skyline is a leading provider of emergency heart care.
"Good people beget good people."- Dr. Thomas Frist, Sr.HCA Healthcare Co-Founder
We are a family 270,000 dedicated professionals Our Talent Acquisition team is reviewing applications for our PBX Operator PRN opening. Qualified candidates will be contacted for interviews. Submit your resume today to join our community of caring
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
